Lisa Lewis
Houston,TX
Summary
Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support.
Overview
11
11
years of professional experience
Work History
Senior Sales Representative
Altman Specialty Plants, LLC.
07.2018 - Current
- Restock Merchandise
- Receive Merchandise from trucks
- Organize Plants
- Re categorize plants
- Create displays with in products and plants
- Train associates to take care of plants
- Train employees on how the company runs and what job description entails.
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Collaborated with cross-functional teams to develop innovative solutions tailored to specific client needs.
- Led training sessions for new team members to quickly onboard them into the sales process.
- Identified customer needs by asking appropriate, open-ended questions.
- Provided timely project management while adhering to budget constraints.
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed inventory control procedures to manage stock.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Merchandiser
Retail Merchandising Services
09.2020 - 02.2021
- Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics
- Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
- Meet Client and Company objectives by maintaining full distribution on existing SKUs.
- Take direction regarding tagging, rotating, and placing POS materials for products on shelf
- Prepare for and respond to audits
- Manage time and prioritize for store call coverage
- Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports
- Control inventory
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Site Representative
The Beam Team
06.2018 - 07.2018
- Worked overnights doing various tasks such as helping third party companies clean, paint or reset stores
Retail Merchandiser
SAS Retail Services
02.2018 - 06.2018
- Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctlysigned, properly faced, and set to schematics
- Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
- Meet Client and Company objectives by maintaining full distribution on existing SKUs.
- Take direction regarding tagging, rotating, and placing POS materials for products on shelf
- Prepare for and respond to audits
- Manage time and prioritize for store call coverage
- Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.
- May provide feedback for Client audit objectives
- Customer Relations
- Communicate effectively both internally with ASM management and externally with all customers
- Build rapport with Clients and Customers
- Field questions and proactively develop action plans to resolve issues
Retail Merchandiser
Advantage Solutions
07.2014 - 01.2018
- Sales and Merchandising
- Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics
- Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
- Meet Client and Company objectives by maintaining full distribution on existing SKUs.
- Take direction regarding tagging, rotating, and placing POS materials for products on shelf
- Prepare for and respond to audits
- Manage time and prioritize for store call coverage
- Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.
- May provide feedback for Client audit objectives
- Customer Relations
- Communicate effectively both internally with ASM management and externally with all customers
- Build rapport with Clients and Customers
- Field questions and proactively develop action plans to resolve issues
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Enhanced store sales through effective product placement and targeted promotions.
- Streamlined inventory management with accurate tracking and timely reordering of products.
Office Clerk
Valley Garden Center
02.2013 - 02.2014
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Education
Associate's degree -
South Texas College
McAllen, TX05.2014
High school diploma -
Edinburg High School
Edinburg, TX05.2007
Skills
- Writing Skills
- Research
- Administrative Experience
- Merchandising
- POS
- Planograms
- Greenhouse experience
- Gardening
- Retail Sales
- Pricing
- Inventory Control
- Sales
- Microsoft Office
- Retail Management
- Horticulture
- Supervising Experience
- Assistant Manager Experience
- Cash Handling
- Sales Development
- Product and Service Knowledge
- Selling Techniques
- Staff Training
- Emotional Intelligence
Assessments
- Administrative assistant/receptionist, Proficient, 08/01/21, Using basic scheduling and organizational skills in an office setting
- Spreadsheets with Microsoft Excel, Proficient, 08/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
Affiliations
- pet mom
- book lover
- computer savy
- spending time with my family
Timeline
Merchandiser
Retail Merchandising Services
09.2020 - 02.2021
Senior Sales Representative
Altman Specialty Plants, LLC.
07.2018 - Current
Site Representative
The Beam Team
06.2018 - 07.2018
Retail Merchandiser
SAS Retail Services
02.2018 - 06.2018
Retail Merchandiser
Advantage Solutions
07.2014 - 01.2018
Office Clerk
Valley Garden Center
02.2013 - 02.2014
Associate's degree -
South Texas College
High school diploma -
Edinburg High School
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