Lisa Lewis
Charlotte,NC
Summary
Transformational Learning and Development leader with over 15 years of experience in enhancing leadership capabilities, aligning workforce development with business objectives, and fostering a culture of continuous learning. Proven track record in spearheading global learning operations, cultivating senior leaders, and implementing comprehensive frameworks that drive retention, engagement, and performance. Recognized for the ability to translate strategic vision into measurable outcomes, guiding executives through periods of change while crafting innovative programs that leverage analytics, technology, and behavioral insights. Committed to creating impactful learning environments that empower individuals and organizations to thrive.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director, Executive Coaching & Organizational Strategy
CROWDER CONSTRUCTORS LLC
Charlotte, NC
12.2025 - Current
- Spearheaded design and launch of enterprise leadership development system to align with corporate growth initiatives.
- Delivered targeted coaching for executives and senior managers to improve decision-making capabilities and ensure succession readiness.
- Created a comprehensive succession and career-path framework to enhance leadership visibility and promote internal mobility.
- Analyzed organizational needs and redesigned learning frameworks to ensure alignment with strategic goals and improve employee development.
- Evaluated and refined vendor selection process, resulting in 20% annual savings and improved partnerships with leadership and compliance experts.
Training Programs Manager
CITY OF CHARLOTTE
Charlotte, NC
04.2024 - 11.2025
- Designed and implemented innovative de-escalation and crisis response strategies to enhance public safety and reduce incidents citywide.
- Created and launched a comprehensive Leadership Pathway, targeting emerging mid-level and senior leaders to enhance skills in adaptive leadership, accountability, and communication.
- Enhanced training accessibility through the implementation of automated SharePoint workflows and self-paced digital micro-learning modules.
- Streamlined procurement and vendor integration processes to achieve $200K annual savings with higher satisfaction ratings (4.8/5 average).
Director, Learning & Development
OCTAPHARMA PLASMA, INC.
Charlotte, NC
09.2017 - 12.2023
- Achieved effective global learning operations for 10,000 employees across 170 centers through strong leadership. Cultivated a high-performing team of 12 direct reports, driving improvements in instructional design and communication initiatives.
- Designed and launched Octa Institute of Learning, focusing on career mobility and leadership development, resulting in significant engagement through voluntary enrollment.
- Engaged with C-suite leadership to develop a strategic four-level leadership competency framework and learning roadmap aimed at enhancing organizational bench strength and retention.
- Facilitated data integration from HR engagement and performance systems to enhance investment and talent strategy through a learning analytics dashboard.
- Developed a cohesive global curriculum by consolidating decentralized onboarding models, ensuring uniform quality across training programs.
- Directed revenue-generating technical training initiatives, ensuring scalability and compliance for external clients.
- Drove internal communications strategy for learning rollouts; improved participation and stakeholder endorsement across all business units.
Senior Manager, Training & Development
SHARONVIEW FEDERAL CREDIT UNION
Fort Mill, SC
08.2015 - 09.2017
- Engaged with executives and board members to formulate a strategic five-year leadership development plan aimed at enhancing skills for 500 employees.
- Facilitated development of feedback culture and integrated learning management system to strengthen communication and leadership involvement across the organization.
- Implemented a structured internal promotion program to double training staff capacity and streamline competency development processes.
Education
Master of Arts - Organizational Theory & Humanities
Winthrop University
Rock Hill, SCBachelor of Arts - Business Communication
Winthrop University
Rock Hill, SCSkills
- Executive Leadership & Coaching
- Enterprise Learning Strategy
- Succession Planning
- Change & Culture Transformation
- Learning Analytics & ROI
- Team Development
- Stakeholder Engagement
- LMS Design & Governance
- Operational Learning Integration
- Relationship building
- Strategic planning
- Decision-making
Certification
- Strategy Execution – Harvard Business School (2022)
- Lean Six Sigma Green Belt (2020)
- Change Management Certification (2018)
- Project Management Professional, PMP (2016)
- Certified Executive Coach & Facilitator – multiple psychometric and leadership tools
Timeline
Director, Executive Coaching & Organizational Strategy
CROWDER CONSTRUCTORS LLC
12.2025 - Current
Training Programs Manager
CITY OF CHARLOTTE
04.2024 - 11.2025
Director, Learning & Development
OCTAPHARMA PLASMA, INC.
09.2017 - 12.2023
Senior Manager, Training & Development
SHARONVIEW FEDERAL CREDIT UNION
08.2015 - 09.2017
Master of Arts - Organizational Theory & Humanities
Winthrop University
Bachelor of Arts - Business Communication
Winthrop University