Overview
Work History
Education
Skills
Timeline
Generic

Lisa Leyba

Overview

15
15
years of professional experience

Work History

Operations Supervisor

Growing Up New Mexico
08.2023 - 09.2024
  • Oversaw attendance records and database information
  • Oversaw building operations specifically related to custodial and maintenance needs
  • Served as a point of contact for the team when building needs were identified
  • Provided any needed support for visitors, volunteers, contractors, therapists
  • Coordinated office building and asset maintenance and inventory, as needed

Office Manager

Growing Up New Mexico
07.2021 - 08.2023
  • Directly supervised Administrative Assistant
  • Interviewed and recommended selection of applicants and conducted training of personnel
  • Managed all aspects of the student registration and enrollment process, Maintained waitlist and filled open slots as needed
  • Managed the school calendar, scheduled and executed the smooth delivery of events to take place
  • Organized and maintained record of students file information to provide to staff as needed
  • Oversaw the communications and messaging with families through various methods-email, phone calls and Brightwheel application

Administrative Assistant

Growing Up New Mexico
07.2020 - 07.2021
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to families, addressing concerns effectively, and building strong relationships
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Assisted with facility preparation for special events
  • Organized, tracked and ensured that student files were accurate and up to date

Lead Teacher

Growing Up New Mexico
12.2019 - 07.2020
  • Planned, implemented and oversaw the curriculum and learning environment in the classroom
  • Classroom management
  • Assessed, documented and reported children's development through NM Early Learning Guidelines
  • Professionally communicated with parents and organized family conferences
  • Collaborated with colleagues on ideas, resources, etc
  • Maintained strong, positive relationships with children and families

Teacher Assistant

Growing Up New Mexico
01.2010 - 12.2019
  • Assisted lead teacher with building the curriculum
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment
  • Fostered a positive learning environment by modeling enthusiasm, empathy, and respect
  • Actively participated in professional development opportunities

Assistant Manager

Fast Bucks
06.2009 - 12.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Qualified and processed loan applications
  • Made customer phone calls with delinquent accounts
  • Generated repeat business through exceptional customer service

Education

Coursework in Early Childhood Education -

Santa Fe Community College
Santa Fe, NM

High School Diploma -

Santa Fe High School
Santa Fe, NM
05.1999

Skills

Microsoft Office Suite proficiency (Word, Excel, PowerPoint, Outlook)
Spanish language skills (basic proficiency)
Strong interpersonal skills
Data entry and documentation
Knowledge of PII handling procedures (Personal Identifiable Information)
Working independently

Multi-line phone call handling
Administrative operations
Effective communication and customer relations
Organization and efficiency

Timeline

Operations Supervisor

Growing Up New Mexico
08.2023 - 09.2024

Office Manager

Growing Up New Mexico
07.2021 - 08.2023

Administrative Assistant

Growing Up New Mexico
07.2020 - 07.2021

Lead Teacher

Growing Up New Mexico
12.2019 - 07.2020

Teacher Assistant

Growing Up New Mexico
01.2010 - 12.2019

Assistant Manager

Fast Bucks
06.2009 - 12.2009

Coursework in Early Childhood Education -

Santa Fe Community College

High School Diploma -

Santa Fe High School

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Lisa Leyba