Lisa Lipke
Valencia,CA
Summary
Results-driven professional with extensive experience managing multiple locations. Skilled in mentoring talent and implementing effective training programs. Committed to enhancing operational compliance and fostering a performance-oriented culture to achieve significant business growth.
Overview
36
36
years of professional experience
Work History
District Manager
Yankee Candle/Newell Brands
Valencia, California
03.2000 - 07.2025
- Multi Unit Manager of 16 locations throughout the Western US
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent to promote performance-oriented culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
District Manager
Learningsmith, Icing, Bombay Co, Woman's World
Los Angeles, California
06.1989 - 02.2000
- Multi Unit Manager for various Specialty Retail positions throughout California
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent to promote performance-oriented culture.
- Facilitated training sessions for staff to ensure product knowledge and service excellence.
Education
Associate of Arts - Fashion Merchandising
Bauder Fashion College
Atlanta, CASkills
- Team leadership/ leadership skills
- Problem solving
- Performance management
- Strategic planning
- Process improvement
- Operation compliance
- Business development
- Training and coaching
- Attention to detail
- Project management
- Customer relations
- Sales orientation
- Team building
- Recruiting and hiring
Timeline
District Manager
Yankee Candle/Newell Brands
03.2000 - 07.2025
District Manager
Learningsmith, Icing, Bombay Co, Woman's World
06.1989 - 02.2000
Associate of Arts - Fashion Merchandising
Bauder Fashion College