Lisa Livingston
Fenton
Summary
Friendly hard worker with strong dedication to safety and customer service. Reliable and polished with dynamic interpersonal skills. Known for excellent service and a happy, personable attitude.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Flight Attendant
Spirit Airlines Inc.
Detroit
11.2017 - Current
- Responsible for the safety and comfort of 100s of people daily
- Provided exceptional customer service by addressing passenger inquiries and concerns
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Delivered onboard customer service including food and beverage service.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
YPLAY Attendant
Brentwood YMCA
Brentwood
01.2014 - 10.2017
- Supervised children's activities in a safe and engaging environment.
- Maintained a clean and orderly classroom to ensure health and safety standards.
- Provided safe, nurturing and stimulating environment for children.
- Communicated effectively with parents about children's progress and needs.
Childcare Assistant
Fellowship Bible Church
Brentwood
09.2011 - 05.2016
- Collaborated with team members to implement curriculum goals and standards.
- Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
- Used clear communication and professionalism to develop constructive relationships with families.
Education
High School Diploma -
Caledonia High School
Caledonia, MI 08.1999 - 06.2003
Some College (No Degree) - Communications
Western Michigan University
Kalamazoo, MISkills
- Customer Service
- Excellent Communication Skills
- Reliable
- Ability to work well independently and as a team
- Adaptability to change
Timeline
Flight Attendant
Spirit Airlines Inc.
11.2017 - Current
YPLAY Attendant
Brentwood YMCA
01.2014 - 10.2017
Childcare Assistant
Fellowship Bible Church
09.2011 - 05.2016
High School Diploma -
Caledonia High School
08.1999 - 06.2003
Some College (No Degree) - Communications
Western Michigan University