Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Logan

Waleska,GA

Summary

Analytical Contract Analyst known for high productivity and efficient task completion. Specialize in contract negotiation, risk management, and compliance. Thrive using critical thinking to solve complex problems, active listening to understand customer needs, and clear communication to articulate contract specifications and requirements. Excel in collaborative environments, adapting quickly to new challenges and ensuring alignment with organizational goals.

Overview

17
17
years of professional experience

Work History

Contract Analyst

TK Elevator
Atlanta, GA
11.2022 - Current
  • Worked with customers and branches to negotiate contracts successfully.
  • Met quarterly with the Risk Management team and lawyers to ensure mitigated risk for the company.
  • Process certificate of insurance requests.
  • Worked with surety company to file bonds for customers.
  • Created amendments and redlines for contracts through Appian.
  • Consistently met SLA requirements.

Contract Analyst

Akzo Nobel Coatings
Duluth, GA
07.2022 - 10.2024
  • Responsible for writing the CIP contracts and completing setups from Sales Force to issuing payments in SAP.
  • Provided redline contracts, as well as final contracts, to the customers.
  • Worked closely with the Sales Account Managers, providing support as needed.
  • Purchase parts and supplies for Corporate, Regional, and Branch locations.

National Accounts Team Lead

TK Elevator
Atlanta, GA
08.2015 - 06.2022
  • Maintain billing and collections for National Accounts customers for over 1,000 contracts.
  • Enter invoices for web-billing into customer portals, including Service Channel, Corrigo Pro, Big Sky, and Axxerion.
  • High-volume service call and repair invoicing of over 500 invoices per month to ensure accuracy and contract requirements.
  • Send customized monthly, quarterly, or annual maintenance invoices for 8+ National Accounts customers.
  • Maintain master customer contracts, including any changes needed to the customer contracts in Oracle.
  • Process invoices, customer refunds, and cash applications to ensure customer accounts are balanced correctly.
  • Provide monthly aging report and notes to work with management and branches on the status of each customer invoice.
  • Ability to problem solve and work with branches and regions on conflict resolution to ensure customer satisfaction.
  • Proficient knowledge in daily use of Oracle, Microsoft Office 365, including such programs as PowerPoint and eCopy.
  • Provided quarterly and annual reviews for employees, developing training assessments, and resolutions for improving.
  • Won the 2018 award for Highest Over 90 AR Reduction, 2017-2018.

NI/MOD Coordinator

TK Elevator
Atlanta, GA
07.2020 - 07.2021
  • Provide collections, filing liens, bonds, and surety requests with NCS, along with COI requests.
  • Ensure that the contracts were billed accurately and followed the contract requirements.
  • Met monthly with the finance directors and branches, went over all of their outstanding contracts, and addressed any issues that the Ops or Branch managers had regarding the projects.
  • Ensured payments were applied correctly while reconciling accounts to ensure project accuracy.
  • Signed lien waivers and bonds to assist with customer contract requirements.

Accounts Receivable Coordinator

Manhattan Associates
Atlanta, GA
08.2007 - 07.2015
  • Maintain the general ledger for accounts receivables.
  • Daily reconciliation of bank statement and ensure all balance sheet reconciliations are completed daily, with adequate support.
  • Perform month-end and quarter-end duties, which include journal entries, to ensure books are balanced.
  • Manage collection activity of over $6M per month and worked closely with Project Managers and Directors to resolve past due accounts.
  • Research and resolve unapplied payments and credits directly with the customers, create credit memos, and write off bad debt collections each month, as needed.
  • Perform daily cash application from incoming payments of over $2M daily.
  • Process and apply lockbox transactions; process and apply EFT, including ACH and Wire payments, and enter credit card payment transactions into the credit card site, and apply them to the correct customer sites daily.
  • Process returned checks, credit card payments, bank fees, and processing fees.
  • Ability to resolve any cash application error, including working directly with the client to ensure 100% accuracy.
  • Create over 5,000 invoices monthly, including correct general ledger application of each invoice.
  • Distribution of invoices to customers, including setting up and entering invoices into customer portals.
  • Provide excellent customer support via inbound phone calls and email requests, including account statements. Provide and correct invoices and credit memos. Work with customers regarding payments and cash application, and assist customers with contracts.
  • Provide support directly to Directors and Project Managers with customer accounts, reports, payments, and collection activity.
  • Proficient in Great Plains, Salesforce, AS400, and excellent skills in Microsoft Office Suite.

Education

Accounting And Finance

Lousiana State University
Shreveport, LA

Skills

  • 25 years of general ledger, accounts payable, accounts receivable, collections, billing, cash application, reconciliation and contracts
  • Proficient in Oracle, Appian, Excel, Microsoft Office and a multitude of customer portals
  • Experience with Office Management, Office Supervisor and Team Lead, including training and quarterly and annual review of employees
  • Excellent communication and organizational skills with the ability to multi-task
  • Strong work ethic with the ability to identify issues, research and solve problems to meet company goals

Timeline

Contract Analyst

TK Elevator
11.2022 - Current

Contract Analyst

Akzo Nobel Coatings
07.2022 - 10.2024

NI/MOD Coordinator

TK Elevator
07.2020 - 07.2021

National Accounts Team Lead

TK Elevator
08.2015 - 06.2022

Accounts Receivable Coordinator

Manhattan Associates
08.2007 - 07.2015

Accounting And Finance

Lousiana State University

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Lisa Logan