Summary
Overview
Work History
Education
Skills
Civic Engagement
Timeline
Generic

Lisa LoGiurato

Upper Darby,PA

Summary

Highly skilled, dependable and enthusiastic professional with more than 6 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management, and patient services. Develop and lead productive and efficient office staff. Great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.

Overview

24
24
years of professional experience

Work History

Tax Examiner

Internal Revenue Service
Philadelphia, PA
07.2019 - Current

40 hours per week

  • Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, researching pertinent tax data through internal computer systems, accounting records, telephone contact, IRS officials or other agencies
  • Take corrective actions to close case, such as adjusting taxpayer's account, re-computing tax liability, and preparing manual refunds
  • Refer possible violations of tax law or cases requiring examination determinations or legal determinations of tax code

Certified Tax Assessor

Delaware County Courthouse Board Of Assessments
Media, PA
09.2013 - 03.2019

35 Hours per week

Assign property tax values throughout the county

  • Inspect building permits for assessment changes
  • Assist and inform property owners to aid in understanding of the mil rate and calculations for tax purposes
  • Extensive mathematical calculations
  • Tax claim Collection of delinquent taxes and processing of substantial financial transactions
  • Performed initial client assessment and analysis to begin the research process
  • Software drawing applications for use to document property plot plan and building footprint
  • Entered details such as payments, account information and call logs into the computer system
  • Verified data integrity and accuracy
  • Worked directly with municipalities to achieve tax assessment

Owner Manager

Lisa's Catering
Upper Darby, PA
03.2007 - 01.2013

50-60 hours per week

  • Hired, trained and motivated staff to achieve business objectives and exceed expectations
  • Source vendors and negotiated fair contracts for supplies
  • Maintained high standards of quality through continuous reviews of products and service
  • Planned and executed events and marketing programs, producing repeat Number of clients
  • Drafted project 18-25 proposals per month
  • Completed and mailed bills, contracts, policies, invoices and checks

Second Language Tutor

Bywood Elementary School, Upper Darby School District
Upper Darby, PA
08.2005 - 08.2007
  • 35 hours per week
  • Develop individual lesson plans for non-English speaking students Utilize Excel and database to track student progress
  • Performed initial student assessment and analysis to begin the education process
  • Copied, logged and scanned supporting documentation
  • Worked directly with lead ESL teacher to achieve appropriate scholastic support
  • Obtained documents, clearances, certificates and approvals from local, state agencies
  • Implemented spreadsheet database for student details, account information personal and academic evaluations and call logs into the computer system
  • Verified data integrity and accuracy
  • Researched and updated all required materials needed for Lead teacher

Office Manager Benefits Coordinator

TigerCraft pro Builders
Upper Darby, PA
01.2000 - 05.2005

40-45 hours per week

  • Initiated benefits plan for the company and its employees
  • Assists employees regarding benefits claim issues and plan changes Response to benefits inquiries from employees on plan, benefits enrollment changes, general inquiries
  • Maintained all log for accounts payable/receivable. Process billing follow-up on collections
  • Data entry related to terminations and changes
  • Processes and administers all leave-of-absence requests and disability paperwork
  • Data entry related to terminations or changes
  • Processes and administers all leave-of-absence requests and disability paperwork
  • Verified data integrity and accuracy
  • Supported Chief Operating Officer with daily operational functions
  • Worked directly with subcontractor on job site to achieve completed renovation
  • Developed new process for employee evaluation which resulted in marked performance improvements
  • Obtained documents, clearances, certificates, permits, approvals from local, state and federal agencies to perform renovations
  • Copied, logged, scanned supporting documentation

Medical Office Manager for Surgical MD

Riddle Hospital
Granite Run , PA
09.1997 - 01.2000

40 hours per week

  • Redesigned workflow processes for patient access and back-office, resulting in a reduction of staffing costs by 40% system-wide
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
  • Direct day-to-day administrative and operational functions
  • Discussed medical histories with patients to provide the most effective medical advice
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements
  • Followed appropriate disinfecting procedures to sterilize medical equipment
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts

Education

Northeastern University
Boston, MA

Associate of Science -

Charter Oak State College
New Britain, CT
1991

AAP
Harrisburg, PA

Certified Emergency Medical Technician -

South Central Community College
New Haven, CT

Skills

  • Benefits coordinator
  • Staff development
  • Data entry
  • Project management
  • Interpersonal and written communication
  • Extremely organized and Self-motivated
  • Data management
  • Medical office administration
  • Infection control and aseptic procedures
  • Patient privacy and confidentiality, HIPAA compliance
  • Patient assessments
  • Patient scheduling
  • Understanding of medical terminology
  • Managing patient records
  • Payment collection
  • Strong verbal communication
  • Report writing
  • Client assessment and analysis
  • Budgeting and finance
  • Team leadership
  • Skilled in microsoft office
  • Materials preparation
  • Insurance claims
  • Completing insurance forms
  • Charting and clinical documentation
  • CPR
  • Emergency Medical Technician (EMT) certification

Civic Engagement

Judge of Elections

Upper Darby Library Board

Lawrence Park Swim club Board (Budgeting and marketing)

Cross country track coach

Girl Scout Troop Leader #3332

Volunteer firefighter and EMT

Timeline

Tax Examiner

Internal Revenue Service
07.2019 - Current

Certified Tax Assessor

Delaware County Courthouse Board Of Assessments
09.2013 - 03.2019

Owner Manager

Lisa's Catering
03.2007 - 01.2013

Second Language Tutor

Bywood Elementary School, Upper Darby School District
08.2005 - 08.2007

Office Manager Benefits Coordinator

TigerCraft pro Builders
01.2000 - 05.2005

Medical Office Manager for Surgical MD

Riddle Hospital
09.1997 - 01.2000

Northeastern University

Associate of Science -

Charter Oak State College

AAP

Certified Emergency Medical Technician -

South Central Community College
Lisa LoGiurato