Lisa Lombard
Superior,WI
Summary
Administrative office manager comfortable in a fast-paced workplace. Extensive experience ordering and tracking supplies, scheduling and organizing meetings, maintaining and assisting with mailing lists, coordinating events, and more. Self-starter who takes direction well and is comfortable working in teams or independently.
Overview
11
11
years of professional experience
Work History
Office Manager
Halvor Lines, Inc.
08.2024 - Current
- Supervise one receptionist/office assistant. Provide direction as needed, and back staff up on phones, reception, and other assigned duties.
- Order and track office supplies for more than 170 employees at three Halvor Lines terminals.
- Schedule meetings, arrange meals, take minutes, and provide other support as needed for quarterly Driver Advisory Board meetings and internal department meetings.
- Coordinate ordering and distribution of holiday gifts, calendars, clothing, and other items for drivers, staff, and customers. Coordinate large mailings to customers and off-site drivers.
- Plan and coordinate employee events, including holiday-themed activities, donation drives for various charitable organizations, and celebrations for drivers achieving key career milestones.
- Provide bi-monthly updates on regular work duties and special projects to the HR Director.
- Maintain company phone directory and organizational chart.
- Produced monthly slide show of Halvor news for broadcast at Halvor terminals.
- Graphic design for marketing materials.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Office Coordinator
Halvor Lines, Inc.
08.2022 - 09.2024
- Answered incoming calls and directed them to the appropriate department or individual.
- Staffed front desk, greeting and assisting clients, vendors, and visitors.
- Performed general administrative tasks, like maintaining mailing lists and phone directories, that required verifying information and updating or entering data as needed.
- Tracked, ordered, and stocked a variety of forms and items, like trip envelopes and bill of lading forms, that drivers use on the road.
- Tracked, ordered, and stocked office supplies for three Halvor Lines terminals.
- Generated and mailed safety recognition certificates and driving school diplomas to drivers.
- Handled incoming and outgoing mail and packages.
- Created brochures, posters and banners for the sales team, HR and the marketing department.
- Produced monthly slide show of Halvor news for broadcast at Halvor terminals.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
Special Education Paraprofessional
Dickinson Public School District
08.2020 - 08.2022
- In collaboration with teachers and therapists, set engaging goals and individual lesson plans.
- Attended to the students physical, personal, academic, and emotional needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported teacher in development of individual learning strategies.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Administrative/Accounting Assistant
Roers West Construction
03.2021 - 08.2021
- Provided general administrative support to managers, supervisors, and co-workers.
- Coordinated internal and external meetings and special events.
- Maintained project files and job cost folders.
- Ensured the accuracy of daily work tickets completed and submitted by branch technicians.
- Handled accounts payable and receivable and entered accounting documentation.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Branch Administrator
PTW Energy Services
09.2019 - 04.2020
- Responsible for a variety of administrative, accounting, and reception duties.
- Coordinated internal and external meetings and special events.
- Data entry of work tickets in the accounting system to facilitate accurate customer invoicing.
- Examined customer loan applications for loan approvals and denials.
Office Manager | Sales & Marketing Representative
New Life Forest Products
02.2019 - 08.2019
- Managed office operations, including sales order logistics, reporting to the CFO.
- Sales representative for the company's horse bedding product.
- Photography and design work for the company's print marketing, promotional items, and website.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Administrative Assistant & Sales Associate
Denny’s Electric/Extreme Underground
08.2014 - 09.2018
- First point of contact for walk in customer service, service work, interviews, and sales.
- Received and recorded customer payments, batched credit cards; dispatched service crews.
- Organized monthly safety meetings and planned company events.
- Managed employee time cards for payroll, ordered office supplies and company apparel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
Administrative Assistant Program - Adminstrative
Northwood Technical College (formerly WITC)
Rice Lake WI 01.1991
Skills
- Microsoft Word
- PowerPoint
- Excel
- Photography
- Graphic Design
- Respectful
- Collaborative
- Dependable
- Self-starter
- Positive
- Organized
- Vendor engagement
- Office administration
- Employee supervision
- Scheduling
- Administrative support
- Customer service
- Travel coordination
- Event coordination
Qualifications Summary
Administrative coordinator/office manager comfortable in a fast-paced workplace. Extensive experience ordering and tracking supplies, scheduling and organizing meetings, maintaining and assisting with mailing lists, coordinating events, and more. Self-starter who takes direction well and is comfortable working in teams or independently.
Timeline
Office Manager
Halvor Lines, Inc.
08.2024 - Current
Office Coordinator
Halvor Lines, Inc.
08.2022 - 09.2024
Administrative/Accounting Assistant
Roers West Construction
03.2021 - 08.2021
Special Education Paraprofessional
Dickinson Public School District
08.2020 - 08.2022
Branch Administrator
PTW Energy Services
09.2019 - 04.2020
Office Manager | Sales & Marketing Representative
New Life Forest Products
02.2019 - 08.2019
Administrative Assistant & Sales Associate
Denny’s Electric/Extreme Underground
08.2014 - 09.2018
Administrative Assistant Program - Adminstrative
Northwood Technical College (formerly WITC)