Lisa Long
Westminster,VT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team.
Overview
26
26
years of professional experience
2001
2001
years of post-secondary education
Work History
Sterilization Technician
Bowman Dental
Walpole, New Hampshire
02.2025 - Current
- Prepared and sterilized dental instruments following strict safety protocols.
- Operated sterilization equipment to ensure effective disinfection of tools.
- Maintained the cleanliness of the sterilization area and equipment daily.
- Assisted in inventory management of sterilization supplies and materials.
- Assembled, documented, and packaged instrumentation and sets according to individual department protocols.
- Sterilize dental equipment and examination rooms according to infection control policies.
- Lab work, including ordering, packaging, and receiving crowns, partials, and implants.
- Tracking lab cases, organizing, and putting together patient lab cases for appointments.
House Cleaner
Self Employed
Walpole, New Hampshire
09.2020 - Current
- Performed deep cleaning tasks including carpets, upholstery, and windows.
- Developed personalized cleaning plans tailored to individual client requirements.
- Cleaned homes following specific and detailed protocols and requests.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Laundered sheets and removed stains to restore linens to pristine condition.
Server
The Marina Restaurant
Brattleboro, Vermont
09.2010 - 01.2023
- Provided attentive service to guests in a fast-paced dining environment.
- Assisted with menu recommendations based on guest preferences and dietary needs.
- Processed customer orders efficiently using point-of-sale system.
- Supported team members during peak hours by managing multiple tables simultaneously.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
LNA
Grace Cottage
Townshend, Vermont
04.2011 - 04.2012
- Monitored vital signs and recorded patient health data accurately.
- Coordinated with healthcare teams to ensure effective communication about patient needs.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Ensured that all equipment was functioning properly prior to use.
Server/Front Desk Receptionist
The Putney Inn
Putney, Vermont
04.2002 - 04.2010
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Prepared beverage orders, ensuring accuracy and quality standards were met.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Collaborated with team members to enhance overall guest experience at the inn.
- Greeted guests warmly and managed check-in and check-out processes.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Winter Sports Coordinator
The Grafton Ponds Nordic Ski Center
Grafton, Vermont
11.1999 - 03.2002
- Organized community events promoting Nordic skiing and outdoor activities.
- Coordinated volunteer schedules for ski programs and races.
- Developed training materials for staff and volunteers on ski techniques.
- Ensured all participants had the necessary equipment for their respective sport.
- Developed and implemented sports programs for youth athletes.
- Repaired and maintained facility and sports equipment.
- Established relationships with other schools in order to facilitate interscholastic competitions.
Education
Licensed LNA - LNA
River Valley Tech Center
Springfield , VT 01.2011 - 04.2011
Bellows Falls Union High School
Bellows Falls, VTSome College (No Degree) -
Community College of Vermont
Brattleboro, VTSkills
- Attention to detail
- Cross-contamination prevention
- Ultrasonic cleaning
- Steam autoclave operation
- Delivering equipment
- Assembly and packaging
- Computerized tracking
- Staff training
- Supply management
- Case tracking systems
- Sterilization procedures
- Licensed LNA from 2011-2012
- Patient care in a doctor's office
- Point of sale operation
- Service prioritization
- Liquor, wine, and food service
- Sales techniques
- Multitasking and organization
- Wine service
- Wine pairings
- Guest relations management
- High-volume dining
- Upselling techniques
- Cash handling
- Team collaboration
- Menu knowledge
- Point-of-sale operation
- Front desk reservations
- Customer service
- Winter Sports Coordinator
- Eager to learn new skills
- Highly adaptive
- Outgoing team player
Timeline
Sterilization Technician
Bowman Dental
02.2025 - Current
House Cleaner
Self Employed
09.2020 - Current
LNA
Grace Cottage
04.2011 - 04.2012
Licensed LNA - LNA
River Valley Tech Center
01.2011 - 04.2011
Server
The Marina Restaurant
09.2010 - 01.2023
Server/Front Desk Receptionist
The Putney Inn
04.2002 - 04.2010
Winter Sports Coordinator
The Grafton Ponds Nordic Ski Center
11.1999 - 03.2002
Bellows Falls Union High School
Some College (No Degree) -
Community College of Vermont