Lisa Lovette
Travel Technology Developer
Emporia,KS
Summary
Innovative software engineer offering 20+ years of expertise in travel technology. Seasoned professional with experience in full software development lifecycle. Quickly learns and masters new technologies while working in both team and self-directed settings. Seeking to advance career with the team at Upside Business Travel.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Senior Automation Developer
Carlson Wagonlit Travel
Minneapolis, MN
07.2018 - Current
- Developed and programmed complex processes within AQUA mid-office application to meet internal company-wide and client-specific needs.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Introduced Agile methodologies and effective development best practices to division to enhance product development.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Performed software testing to uncover bugs and troubleshoot issues prior to application launch.
Senior Technical Consultant
SAP Concur
Allen, TX
02.2016 - 07.2018
- Consulted with clients and partners to provide subject matter and technical expertise in areas including, software development, configuration, solution design, code reviews, project management, quality assurance and risk identification/mitigation.
- Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Developed solutions to address internal or external customer requirements using Concur products in combination with GDS provided or other approved 3rd party products as needed, highlighting basic problems and suggesting solutions.
- Ensured codebase being developed to meet client requirements adheres to SDLC standards.
- Resolved malfunctions with systems and programs through troubleshooting.
Senior Mid-Office Specialist
Carlson Wagonlit Travel
Minneapolis, MN
03.2002 - 02.2016
- Developed and programmed complex processes within AQUA mid-office application to meet internal and client-specific needs.
- Integral in design and implementation of global AQUA mid-office environment.
- Maintained 600+ machines running AQUA mid-office software.
- Worked with IT network engineers to define and resolve technical issues affecting mid-office application.
- Utilized SQL database to troubleshoot data issues relating to mid-office application.
- Assisted in development of new database structure to enhance Pre-Trip reporting package.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Education
International Tours Travel Academy
Lenexa, KS Jan.1992 - Mar.1992
Political Science
University Of Kansas
Lawrence, KS Aug.1990 - Dec.1991
Liberal Arts
Emporia State University
Emporia, KS Aug.1988 - May.1990
Skills
Strong background in application administration; able to quickly learn new programming languages
Comprehensive knowledge of SQL databases and network structuresExtensive quality-control/mid-office product knowledgeExcellent troubleshooting and research skillsThorough understanding of travel business operationsAgileProject managementSoftware Development and SDLC
Deep experience in GDSs and Travel API such as Sabre, Abacus, Amadeus, Travelport (Apollo, Galileo, and Worldspan), NDC
Timeline
Senior Automation Developer
Carlson Wagonlit Travel
07.2018 - Current
Senior Technical Consultant
SAP Concur
02.2016 - 07.2018
Senior Mid-Office Specialist
Carlson Wagonlit Travel
03.2002 - 02.2016
International Tours Travel Academy
Jan.1992 - Mar.1992
Political Science
University Of Kansas
Aug.1990 - Dec.1991
Liberal Arts
Emporia State University
Aug.1988 - May.1990