Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lisa Lowdermilk

Lubbock,TX

Summary

Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Insurance Agent

Lowdermilk General Agency
Lubbock, TX
12.2023 - Current
  • Assess customer risk levels and recommend appropriate coverage options.
  • Provide customers with information regarding plan features, pricing, and availability.
  • Maintain accurate records of all insurance transactions using computer software systems.
  • Participate in continuing education courses to stay current on industry trends and changes in regulations.
  • Prepare documents, such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Process payments received from clients promptly, according to established procedures.
  • Respond to customer inquiries and problems to promote great service.
  • Contacted underwriters and submitted forms to obtain binder coverage.

Fellowship Coordinator

Texas Tech Health Science Center
Lubbock, TX
06.2020 - 12.2023
  • Coordinated and managed all aspects of the fellowship program, including recruitment, selection, orientation, and training.
  • Organized and facilitated meetings with fellows, mentors, and other stakeholders in order to ensure successful outcomes for the fellowship program.
  • Monitored progress of fellows throughout the duration of their fellowship period.
  • Provided guidance, support, and mentorship to fellows as they navigated their respective programs.
  • Maintained accurate records of all fellows' progress throughout their tenure in the program.
  • Provided feedback on fellow performance through periodic evaluations.
  • Coordinated travel arrangements for visiting lecturers or speakers invited by the program.

Managed Care Coordinator

Texas Tech Health Science Center
Lubbock, TX
05.2018 - 06.2020
  • Coordinated with insurance companies to ensure accurate patient coverage information is on file.
  • Maintained up-to-date records of all managed care contracts and related correspondence.
  • Processed prior authorizations from insurance companies for medical services.
  • Resolved issues related to billing, coding, payments, denials., by working with insurance companies.
  • Identified opportunities for improvement within existing systems or processes related to managed care operations.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Communicated with patients with compassion while keeping medical information private.

Medical Assistant

Texas Tech Health Science Center
Lubbock, TX
02.2010 - 04.2018
  • Took vital signs to assist physicians with patient care
  • Executed treatments as specified by healthcare provider
  • Consistently followed HIPAA guidelines for protecting patient data
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Education

Certified Medical Assistant -

Kaplan
Lubbock, TX
12-2006

High School Diploma -

Stephenville High School
Stephenville, TX
05-1990

Certification - Life and Health Insurance Agent

Kaplin Business Education
Online

Skills

  • Customer Service
  • Customer follow-up
  • Policy Renewals
  • Policy writing
  • Life Insurance
  • Leads Prospecting
  • CRM Software
  • Communicate Effectively
  • Team Player

Affiliations

  • cooking
  • Bowling Coach
  • Spending time with family and friends

Accomplishments

  • Distinguished Staff Award

Certification

  • NRCMA
  • NRCPT
  • Licensed Life and Health Agent

References

References available upon request.

Timeline

Insurance Agent

Lowdermilk General Agency
12.2023 - Current

Fellowship Coordinator

Texas Tech Health Science Center
06.2020 - 12.2023

Managed Care Coordinator

Texas Tech Health Science Center
05.2018 - 06.2020

Medical Assistant

Texas Tech Health Science Center
02.2010 - 04.2018

Certified Medical Assistant -

Kaplan

High School Diploma -

Stephenville High School

Certification - Life and Health Insurance Agent

Kaplin Business Education

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Lisa Lowdermilk