Summary
Overview
Work History
Education
Skills
Accomplishments
6 Leadership awards, 3 Double Pass awards, 1 Highest Standards Score for 2019
Timeline
Generic

Lisa Lowe

Christiana

Summary

Dynamic and highly motivated professional with extensive experience as a General Manager at Speedway Gas Station, excelling in inventory management and customer service. Proven track record of enhancing sales and fostering team collaboration, while maintaining rigorous cleanliness standards and attention to detail. Committed to driving operational success and exceeding customer expectations.

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Overview

12
12
years of professional experience

Work History

Line Cook

7-11 Convenience Store
10.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

General Manager

Speedway Gas Station
05.2013 - 06.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

Smyrna High School
Smyrna, TN
06-1984

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Professional attitude
  • Customer service
  • Reliable and trustworthy
  • Active listener
  • Food preparation
  • Problem-solving
  • Food safety knowledge
  • Cleanliness standards
  • Workload management
  • Inventory management
  • Food storage
  • Portion control
  • Food storage procedures
  • Stock rotation
  • Portioning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.

6 Leadership awards, 3 Double Pass awards, 1 Highest Standards Score for 2019

Leadership Awards were for motivating team to exceed in sales and food saftey by 

Speedway standards.


Double Pass is for passing both inspections on store and cafe.


Highest Standards Award is for being the top scores for the district 234

Timeline

Line Cook

7-11 Convenience Store
10.2022 - Current

General Manager

Speedway Gas Station
05.2013 - 06.2020

High School Diploma -

Smyrna High School

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Lisa Lowe