Lisa Lucas
Wrentham,MA
Summary
Reliable employee with personable demeanor and outstanding knowledge of customer service. Adept at customer relations and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence.
Overview
9
9
years of professional experience
Work History
Guest Greeter
LR Productions
01.2015 - Current
- Assisted with special events coordination, ensuring seamless execution of setup and registration processes.
- Provided excellent communication skills in directing guests to appropriate areas within the facility or connecting them with relevant staff members for assistance.
- Developed strong relationships with repeat customers, fostering loyalty and brand affinity through personalized interactions.
- Managed high-volume guest traffic during peak periods, maintaining composure and efficiency under pressure.
Kitchen Staff Member
Foxboro Regional Charter School
03.2020 - 03.2024
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Bachelor of Arts - Photography
Western Connecticut State University
Danbury, CT05.1992
Skills
- Strong Work Ethic
- Patience and composure
- Team player mentality
- Reliability and punctuality
- Guest Relations
- Conflict Mediation
- Effective problem solving
- Initiative and Self-Motivation
Timeline
Kitchen Staff Member
Foxboro Regional Charter School
03.2020 - 03.2024
Guest Greeter
LR Productions
01.2015 - Current
Bachelor of Arts - Photography
Western Connecticut State University