Lisa Lundie
Eastpointe,MI
Summary
Quality Manager with comprehensive management and logistics experience who thrives in dynamically changing environments. Results-oriented business leader with more than 25 years of experience in day-to-day Automotive operations management. Effective liaison to key clients, accounts and external business stakeholders. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Supply Chain Manager
Managed Programs
2840 Auburn Ct. Auburn Hills, MI 48326
08.2023 - Current
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
- Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Facilitated interdepartmental collaboration to align goals across multiple functions within the organization.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Oversaw demand planning, purchasing, and logistics.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Formulated demand planning and generated supply chain management metrics.
Manufacturing Manager
Managed Programs
2840 Auburn Ct. Auburn Hills, MI 48326
10.2019 - 08.2023
- Improved production efficiency by streamlining manufacturing processes and implementing lean principles.
- Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
- Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
- Established performance metrics for staff members, enabling effective evaluation of individual contributions and overall team success.
- Coordinated efforts between engineering, design, procurement, and quality assurance departments to streamline product development cycles and improve overall productivity.
- Optimized scheduling processes to maximize resource utilization while minimizing labor costs and overtime expenses.
- Managed budget planning and forecasting activities for the manufacturing department, ensuring alignment with corporate financial goals while maintaining operational excellence.
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
- Made sure that products were produced on time and are of good quality.
- Wrote process, employee and production schedules.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
- Scrutinized production output and identified areas for improvement.
- Analyzed production data and prepared reports for senior management.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Utilized data analysis tools to identify and resolve production issues.
Quality Manager
Managed Programs
2840 Auburn Ct, Auburn Hills, MI 48326
06.2017 - 10.2019
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Developed and deployed production control plans and created work instructions and procedures.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Quality Manager
Penske Vehicle Services
Troy, MI
02.2016 - 06.2017
- Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the work being completed internally
- Lead a team of Quality engineers, inspectors, and technicians
- Work with customers, employees, contractors, and outsourcing firms to develop product requirements
- Report to top management on the performance of the LPA's (e.g., results of quality audits, corrective actions), including the need for improvement.
Engineering Analyst
Penske Vehicle Services
04.2006 - 02.2016
- Coordinated and conducted special analytical studies and projects to improve programmatic operations
- Performed quantitative and qualitative evaluations to measure the effectiveness of field programs and operations
- Created Test Vehicle schedules for Engineering Department
- Fleet Management Team Leader for Engineering Fleet Management at Nissan R & D
- Presented at training classes for Nissan Engineering groups on new tracking software.
Account Executive
SGS North America
01.1994 - 03.2004
- Researched, analyzed, and solved revenue management questions, including forecasting and inventory
- Tracked project costs and status, reported on risks, and made recommendations on corrective actions
- Compiled and presented reports on findings to senior management teams
- Trained and explained complex processes to end users in a clear and concise manner.
Education
Business Administration And Management
Macomb Community College
Warren, MISkills
- Knowledgeable of quality control
- Conditioning and quality procedure standards expertise
- IATF certification
- Quality document writing including: Dedication to product quality PFMEA, Control Plans, LPA
- Logistics Management
- Warehouse Operations
- PLEX experience
- ISO 9001:2015 standards
- Staff Management
- Lean manufacturing principles
- Warehouse Management
- Performance Tracking
- Production Scheduling
- Six Sigma Methodologies
- Logistics Planning
- ERP systems proficiency
- Forecasting Accuracy
- Continuous Improvement Initiatives
- Written Communication
- Team building
- Problem-Solving
- Analytical Thinking
- Interpersonal Skills
- Adaptability and Flexibility
- Organizational Skills
- Professionalism
- Teamwork and Collaboration
- Analytical Skills
- MS Excel Power point, Smart Sheet, Covisint (GM and Ford) Supplier Portal experience, IMDS, PLEX
Timeline
Supply Chain Manager
Managed Programs
08.2023 - Current
Manufacturing Manager
Managed Programs
10.2019 - 08.2023
Quality Manager
Managed Programs
06.2017 - 10.2019
Quality Manager
Penske Vehicle Services
02.2016 - 06.2017
Engineering Analyst
Penske Vehicle Services
04.2006 - 02.2016
Account Executive
SGS North America
01.1994 - 03.2004
Business Administration And Management
Macomb Community College