Lisa Lundie
Eastpointe,MI
Summary
Quality Manager with comprehensive management and logistics experience who thrives in dynamically changing environments. Results-oriented business leader with more than 25 years of experience in day-to-day Automotive operations management. Effective liaison to key clients, accounts and external business stakeholders. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Supply Chain Manager
Managed Programs
08.2023 - Current
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
- Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Facilitated interdepartmental collaboration to align goals across multiple functions within the organization.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Oversaw demand planning, purchasing, and logistics.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Formulated demand planning and generated supply chain management metrics.
Manufacturing Manager
Managed Programs
10.2019 - 08.2023
- Improved production efficiency by streamlining manufacturing processes and implementing lean principles.
- Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
- Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
- Established performance metrics for staff members, enabling effective evaluation of individual contributions and overall team success.
- Coordinated efforts between engineering, design, procurement, and quality assurance departments to streamline product development cycles and improve overall productivity.
- Optimized scheduling processes to maximize resource utilization while minimizing labor costs and overtime expenses.
- Managed budget planning and forecasting activities for the manufacturing department, ensuring alignment with corporate financial goals while maintaining operational excellence.
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
- Made sure that products were produced on time and are of good quality.
- Wrote process, employee and production schedules.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
- Scrutinized production output and identified areas for improvement.
- Analyzed production data and prepared reports for senior management.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Utilized data analysis tools to identify and resolve production issues.
Quality Manager
Managed Programs
06.2017 - 10.2019
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Developed and deployed production control plans and created work instructions and procedures.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Quality Manager
Penske Vehicle Services
02.2016 - 06.2017
- Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the work being completed internally
- Lead a team of Quality engineers, inspectors, and technicians
- Work with customers, employees, contractors, and outsourcing firms to develop product requirements
- Report to top management on the performance of the LPA's (e.g., results of quality audits, corrective actions), including the need for improvement.
Engineering Analyst
Penske Vehicle Services
04.2006 - 02.2016
- Coordinated and conducted special analytical studies and projects to improve programmatic operations
- Performed quantitative and qualitative evaluations to measure the effectiveness of field programs and operations
- Created Test Vehicle schedules for Engineering Department
- Fleet Management Team Leader for Engineering Fleet Management at Nissan R & D
- Presented at training classes for Nissan Engineering groups on new tracking software.
Account Executive
SGS North America
01.1994 - 03.2004
- Researched, analyzed, and solved revenue management questions, including forecasting and inventory
- Tracked project costs and status, reported on risks, and made recommendations on corrective actions
- Compiled and presented reports on findings to senior management teams
- Trained and explained complex processes to end users in a clear and concise manner.
Education
Business Administration And Management
Macomb Community College
Warren, MISkills
- Knowledgeable of quality control
- Conditioning and quality procedure standards expertise
- IATF certification
- Quality document writing including: Dedication to product quality PFMEA, Control Plans, LPA
- Logistics Management
- Warehouse Operations
- PLEX experience
- ISO 9001:2015 standards
- Staff Management
- Lean manufacturing principles
- Warehouse Management
- Performance Tracking
- Production Scheduling
- Six Sigma Methodologies
- Logistics Planning
- ERP systems proficiency
- Forecasting Accuracy
- Continuous Improvement Initiatives
- Written Communication
- Team building
- Problem-Solving
- Analytical Thinking
- Interpersonal Skills
- Adaptability and Flexibility
- Organizational Skills
- Professionalism
- Teamwork and Collaboration
- Analytical Skills
- MS Excel Power point, Smart Sheet, Covisint (GM and Ford) Supplier Portal experience, IMDS, PLEX
Timeline
Supply Chain Manager
Managed Programs
08.2023 - Current
Manufacturing Manager
Managed Programs
10.2019 - 08.2023
Quality Manager
Managed Programs
06.2017 - 10.2019
Quality Manager
Penske Vehicle Services
02.2016 - 06.2017
Engineering Analyst
Penske Vehicle Services
04.2006 - 02.2016
Account Executive
SGS North America
01.1994 - 03.2004
Business Administration And Management
Macomb Community College
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