Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships. Track record of leading successful business development initiatives and fostering collaborative team environments.
Overview
15
15
years of professional experience
Work History
Business Development Manager
TELEMARK SALES SOLUTIONS
12.2020 - 02.2025
Lead Generation: Worked directly Insurance agents and Direct Managers within an assigned territory
Identified qualified prospects and potential customers through cold calls
Provided leads to assigned insurance agents to assist them drive new business and revue growth
Demonstrated strong written and verbal communication skills
Used excellent organizational skills
Completed all additional projects requested by client
Used Outlook, Excel, CRM, Pega, and MMC (Map My Customer)
Strong attention to detail
Exceeded all required metrics
Account Manager
TELEMARK SALES SOLUTIONS
10.2019 - 03.2020
Main contact for all assigned accounts
Built strong customer relationships
Handled all ordering of products and shipping
Contacted accounts on new products
Worked within Salesforce for all tracking, order entry, and reports
Demonstrated strong written and verbal communication skills
Used excellent organizational skills
Worked with MS Excel
Delivered solutions to any issues customer may have had
Did forecasting for future sales
Juggled multiple projects at a time
Strong attention to detail
Exceeded all required metrics
Customer Service Representative
SPECTRUM
06.2018 - 10.2019
Took inbound calls from customers who have question about their cable service
Repair cable issues
Sit with new employees and answer questions
Team Ambassador - brought back information on changes and updates to team
Kept all required metrics
Answered billing questions
Add/Change customer services
Independent Contractor
RIVERSIDE PAYMENTS
11.2017 - 06.2018
Outside Sales1099: Sold merchant services to businesses
Did face to face presentations with business owners
Showed value of product
Answered questions about merchant processing
Set up new credit card terminals
Kept all appointments
Attended all training and meetings
Kept very organized daily calendar
Kept very organized records for taxes
Inside Sales
WEST CORPORATION
05.2017 - 11.2017
Sold Premier Charge Accounts to small and mid size companies through cold calls
Answered all questions, handles confidential information, took credit card applications over phone, exceeded all require metrics
Inside Sales
WEST CORPORATION
09.2016 - 02.2017
Sold Premier Charge Accounts to small and mid size companies through cold calls
Answered all questions, handles confidential information, took credit card applications over phone, exceeded all require metrics
Inside Sales
J.J. KELLER & ASSOCIATES, INC.
07.2010 - 08.2016
Inside Sales: Print Deferred New Business: Cold Calls, sold transportation safety and compliance newsletters and manuals to trucking companies, used consultative sales approach, Achieving all sales goals, unit goals, and call matrix
Was promoted to Renewals
Renewals: Renewed current newsletter and manual subscriptions, sold Labor Law Posters, and Training DVD's
Achieving all sales goals, Unit goals, and call matrix
Used consultative sales approach, did presentations to show value of product, Pod Leader - motivating assigned team, Participated in the Fun and Effective team
HR New Business Sales: Sold HR newsletters and manuals, Labor law posters, Used consultative sales approach, Online services
Awards: Eagle Award Highest Monthly Sales 172%
Education
Associate's Degree - Business Administration Program
Fox Valley Technical College
Skills
Windows 10
Excel
Outlook
SAP
CRM
Salesforce
Awards
Eagle Award, Highest Monthly Sales 172%
Timeline
Business Development Manager
TELEMARK SALES SOLUTIONS
12.2020 - 02.2025
Account Manager
TELEMARK SALES SOLUTIONS
10.2019 - 03.2020
Customer Service Representative
SPECTRUM
06.2018 - 10.2019
Independent Contractor
RIVERSIDE PAYMENTS
11.2017 - 06.2018
Inside Sales
WEST CORPORATION
05.2017 - 11.2017
Inside Sales
WEST CORPORATION
09.2016 - 02.2017
Inside Sales
J.J. KELLER & ASSOCIATES, INC.
07.2010 - 08.2016
Associate's Degree - Business Administration Program