Lisa MacGowan
Scotts Valley,CA
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
24
24
years of professional experience
Work History
Account Executive/Multi Unit Sales
BiRite Foodservice Distributors
01.2000 - 01.2020
- Managed Contracted Sales Accounts generating 21 million in sales annually
- Including pricing audits and supply chain resources
- Initiate sales opportunities with new & existing accounts
- Conduct technical information training seminars for new customers on current foodservice order entry technology
- Extensive knowledge in all fields of foodservice distribution & purchasing
- Proficient in auditing and potential bidding projects from coding new products to responding to all potential RFP's and RFQ's
- Maintain bid pricing and contractual obligation for all accounts
- Assist in the research and performance of all pricing audits, as requested by contracted customers
- Set-up and support rollout of new accounts as assigned.
Account Executive/Multi Unit Sales
US Foodservice Distributors
01.1997 - 01.1999
- Managed Contracted Multi-Unit & National Accounts in Northern & Southern California from 5-25 locations
- Responsible for growing territory sales with new and existing customers
- Provided in-service technical information training with new and existing customers
- Assist in the research and performance of all pricing audits, as requested by contracted customers
- Managed supply chain and inventory to ensure inventory fulfillment
- Proficient in sales support functionality for reports to verify pricing information and correctness
- Set-up and support rollout of new accounts as assigned.
Pastry Chef
Bon Appetite
04.1997 - 12.1998
- Spearheaded efforts to incorporate locally sourced ingredients into recipes when possible, supporting local businesses and promoting sustainability practices within the establishment.
- Continuously researched industry trends to stay current on popular flavors and innovative techniques for enhancing the pastry menu offerings.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Mentored junior staff members in pastry techniques, fostering a supportive work environment and increasing their skillsets.
- Developed and implemented cost-saving strategies for production of cakes, pastries and desserts.
- Supervised and enhanced work of 10 person team producing more than 250 plates per day.
Pastry Internship
Hilton Hotel & Towers
08.1995 - 01.1996
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Collaborated with the culinary team to create unique dessert offerings that complemented main dishes.
Education
AOS Occupational Studies/Baking and Pastry Arts -
Culinary Institute of America
Hyde Park, New York01.1996
Culinary Arts & Hospitality Management
Cabrillo College
Aptos, California01.1993
Skills
- Sales expertise
- Attention to Detail
- Goals and performance
- Multitasking
- Project Planning
- Problem Resolution
- Relationship building and management
Timeline
Account Executive/Multi Unit Sales
BiRite Foodservice Distributors
01.2000 - 01.2020
Pastry Chef
Bon Appetite
04.1997 - 12.1998
Account Executive/Multi Unit Sales
US Foodservice Distributors
01.1997 - 01.1999
Pastry Internship
Hilton Hotel & Towers
08.1995 - 01.1996
AOS Occupational Studies/Baking and Pastry Arts -
Culinary Institute of America
Culinary Arts & Hospitality Management
Cabrillo College
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