Lisa Maciel
Simi Valley ,CA
Summary
Experienced dermatology and aesthetics professional with over 10 years of experience in medical & cosmetic dermatology, office management, and patient relations. Looking for full or part time work in the evenings or weekends. Highly skilled in educating patients on cosmetic procedures, providing quotes, and managing daily operations in a fast-paced clinical setting. Known for exceptional customer service, strong product knowledge, and maintaining a high level of professionalism.
Overview
12
12
years of professional experience
Work History
Office Lead
Golden State Dermatology
01.2020 - Current
Oversee daily operations of a dermatology and cosmetic practice, ensuring efficient workflow and excellent patient experience.
Manage, train, and support office and clinical staff
Conduct cosmetic consultations, clearly explaining procedures, pricing, and post treatment care.
Demonstrate strong knowledge of medical grade skincare and cosmetic products, supporting product sales through patient education.
Coordinating scheduling, inventory, vendors and office systems.
Lead Medical Assistant
Dr. Panagotacos Dermatology
09.2013 - 12.2019
Assisted in medical and cosmetic dermatology treatments, including MOHS surgery.
Supported patient care before, during and after procedures.
Ensured a high standard of patient care and professionalism.
Education
Medical Assistant Certificate - Medical
Valley College of Medical Careers
West Hills, CA08-2013
Skills
- Cosmetic procedure education & quoting
- Medical grade skincare & product knowledge
- Patient relations & customer service
- Office & staff management
- EMR Systems
- scheduling & inventory management
- Insurance verifications & billing support
Timeline
Office Lead
Golden State Dermatology
01.2020 - Current
Lead Medical Assistant
Dr. Panagotacos Dermatology
09.2013 - 12.2019
Medical Assistant Certificate - Medical
Valley College of Medical Careers