Lisa Maez

• Identify and abstract trauma patient(s) meeting national and/or regional registry database qualifications.
• Coded and abstracted medical records according to, AIS, ICD-10-CM and CPT coding guidelines.
• Analyzes data for accuracy and validates for submission to the state and national databases in a timely manner.
• Interprets data and prepares reports and collaborates with medical attending physicians across all disciplines for performance improvement, support of related programs, administrative planning and marketing, research purposes, and regulatory visits.
• Participates in local, state, and national meetings and conferences as required by state and national regulations
• Acts as a resource for others in the abstracting and coding of trauma injuries.
• Secured confidential patient information from unauthorized access.
• Catalogued patient data in clinical databases and registries according to regulatory practices.

• Recruit and schedule study participants, track participant’s visits and projected dates of return and oversee all data management within the study.
• Managed patient recruitment, informed consent process and data entry to support trial objectives.
• Screened patient records, trauma alerts, and NASA flight schedules, clinical presentation to identify prospective candidates for research studies.
• Worked with principal investigator(s) and sponsors to facilitate daily trial activities and comply with research protocols.
• Create, develop, and maintain source documents and tracking logs relevant to the each study.
• Completed segmentation (Mimics) and CAD (SolidWorks) development for full body finite element models.
• Maintained compliance with protocols covering patient care and clinical trial operations.

• Planned and implemented comprehensive strength and conditioning programs as part of the functional restoration and occupational rehabilitation programs
• Provided maintenance of treatment areas, equipment, and records
• Participated in interdisciplinary team meetings by reporting patient performance.

• Designed and implemented strength and conditioning programs for Paralympic and Olympic athletes
• Discussed and initiated performance testing on all athletes assigned to WCAP
• Led daily training sessions for more than 15 high-performance Paralympic and Olympic athletes.
• Developed and delivered effective and engaging coaching sessions to improve performance and physical training programs for US Army Active Duty units consisting of up to 50 soldiers.
• Researched latest industry trends and developments to keep abreast of best practices.
• Coordinated special events such as Warrior Games to support community engagement

• Provided recommendations and consultation on strengthening, conditioning, and performance as part of the Tactical Human Optimization and Rapid Rehabilitation Reconditioning (THOR 3) program.
• Assisted to increase combat performance, prevent injuries, improve health, longevity, and facilitate rapid return to duty
• Assist in the design and implementation of tactical simulation training for 2013 Colorado Avalanche rookies.

• Instructed Personal Health and Fitness online learning courses utilizing Blackboard.
• Educated students on developing, maintaining, and successfully reaching fitness goals.
• Instructed students with basic exercise testing, weight lifting, and running techniques.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.

• Performed face-to-face consultations generating average monthly sales of 300,000+
• Closed lucrative sales deals using strong negotiation and persuasion skills. Closing an average of 92% of face-to-face consultations, converting 55% of all leads into new revenue.
• Grew sales and boosted profits, increased center’s performance level to a top 10 nationally ranked center
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Manage 6 full-time sales staff and treatment providers.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Met with clients, delivering presentations, and educating on product and service features and offerings.

• Created and developed the most successful call center in Central Florida serving five locations from the ground up
• Generated leads by evaluating data to identify trends and determine customer service needs working in conjunction with multiple radio DJs and Clear Channel advertising executives
• Collected and analyzed call center statistics, sales rates, costs, and customer service metrics. Managing 300 – 500 monthly leads, converting 60 - 65% into new revenue.
• Established and oversaw performance targets for call center associates, maintaining three Central Florida locations as top 10 producing centers in the country.

Overall GPA: 3.5/4.0

Thesis Defense: The Role of Hip Strength in Individuals with Lower Limb Amputation: A Systematic Review

• Capstone Project: INTERACT, Nutrition Advisor and Program Development
• GPA: 3.3/4.0
• Pi Beta Phi Member

• Participant in Operation Hunger (Cape Town, South Africa)
• Volunteer at Mother Theresa Orphanage and Home for the Aged and Dying (Calcutta/Chennai, India)
• Assistant at Hy Vong 8 School for the Deaf (Ho Chi Minh City, Vietnam)
• Seminar of Peace with Archbishop Desmond Tutu, Leadership Ambassador