Call Center Representative
Open To Work
Lisa Maigaard
Local Flavor LLC
Nevada,MO
28
Years of experience
Adaptable professional with experience in catering, classroom support, and call center operations. Known for courteous service, clear communication, and attention to detail in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Catering Staff Member
6 Months- Served guests promptly while maintaining courteous, professional customer service
- Monitored food levels and replenished items to maintain smooth service flow
- Set up tables, linens, and place settings according to event requirements
- Prepared buffet stations, utensils, and serving areas for catered events
Substitute Paraprofessional
3 Months- Supported classroom instruction by reinforcing lesson directions and assisting students with daily assignments.
- Adapted quickly to changing classroom routines and maintained smooth transitions under teacher guidance.
- Maintained confidentiality while responding to student needs and classroom requests with professionalism.
Call Center Representative
4 Months- Conducted outbound and inbound survey calls using scripted questionnaires and CATI systems
- Verified respondent eligibility and recorded accurate responses in research databases
- Adhered to survey protocols and confidentiality standards throughout interview process
- Managed callbacks, appointment scheduling, and follow-up outreach to improve contact completion
Disability Insurance Claims Examiner
4 Years- Reviewed insurance claims for coverage, liability, and policy compliance
- Analyzed supporting documentation to validate claim accuracy and completeness
- Adjudicated routine claims using established guidelines and claim-handling procedures
- Communicated with adjusters, providers, and claimants to clarify documentation needs
Education
Bachelor of Arts - Political Science And Government
- Dean's List Senior Year, 1996
Skills
Interpersonal communication
Team management
Relationship management
Timeline
Catering Staff Member
Local Flavor LLC
04.2026 - CurrentRead More
Substitute Paraprofessional
Pleasanton USD 344
10.2025 - 01.2026Read More
Call Center Representative
Temple University Institute for Survey Research
09.2017 - 01.2018Read More
Disability Insurance Claims Examiner
Liberty Mutual
02.1999 - 02.2003Read More
Iowa State University
Bachelor of Arts from Political Science And Government
Read More
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Nevada, MO
Open to relocation:
No
Minimum Desired Compensation
$15/hr
Important To Me
Career advancementCompany Culture