Lisa Malone
Madison,AL
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
14
14
years of professional experience
Work History
RN Case Manager
Gentiva Hospice
Huntsville Al
11.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
RN PCC/CLINICAL Manager
RN Clinical Manager Comfort Care Hospice
Huntsville, AL
04.2022 - Current
- RN PCC/CLINICAL Manager: Oversee and maintain clinical office operations, proficient in use of HCHB for processing of workflow, orders, IDG prep and lead IDG, support for
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
RN Clinical Manager
RN CM Amedysis Hospice
Huntsville, AL
10.2021 - 04.2022
- Case management and care of home hospice patients, liaison for all care providers and case management for hospice patients residing in various level of care facilities and their homes
PCC/Clinical Manager RN CHPN
Southern Care New Beacon Hospice
Huntsville, AL
05.2020 - 10.2021
- RN PCC/CLINICAL Manager: Oversee and maintain clinical office operations, proficient in use of HCHB for processing of workflow, orders, IDG prep and lead IDG, support for clinical staff
Hospice Case Manager, RN CHPN
Kindred Hospice
Huntsville, AL
03.2018 - 05.2020
- RN Hospice Case Manager: Case management and care of home hospice patients, liaison for all care providers and case management for hospice patients residing in various level of care facilities
Hospice Case Manager, RN CHPN
Hospice Family Care
Huntsville, AL
11.2015 - 03.2018
- RN Hospice Case Manager/Facility Team Nurse: Case management and care of home hospice patients, liaison for all care providers and case management for hospice patients residing in various level of care facilities
Hospice On Call RN
Hospice Family Care
Huntsville, AL
04.2015 - 11.2015
- RN On Call Hospice Nurse: Triage and visits as needed for hospice patients and families after hours/weekend.
Hospice Case Manager, RN
Good Samaritan Hospice
Madison, AL
07.2014 - 04.2015
- RN Hospice Case Manager: Providing hospice care to patients and families, managing individual cases and coordinating care with all members of the IDT.
Hospice Case Manager, RN
Amedisys Hospice Services
Huntsville, AL
01.2014 - 07.2014
- RN Hospice Case Manager: All duties of this role including managing individual cases, coordinating with all members of the IDT, and call as assigned.
Registered Nurse
Family Practice of Madison
Madison, AL
05.2012 - 01.2014
- Direct patient care including: vitals, basic laboratory tests, injections, immunizations, x ray, ekg, assist with exams and office procedures, chart documentation, patient phone calls, prescription call ins.
Registered Nurse/Caregiver
Always There Home Care
Huntsville, AL
09.2011 - 05.2012
- In home skilled nursing visits, caregiver duties including assisting client with ADL's, errands, and in home upkeep.
Education
Associate Degree - Nursing
Calhoun Community College
Decatur, AL05.2010
Associate Degree - Medical Assisting
Wallace State Community College
Hanceville, AL05.1996
Skills
- CHPN Certified 06/2017
- AHA BLS for Healthcare Providers CPR and AED certified
- Clinical: Communicate with patients, families and care providers to assess and provide for needs; head to toe assessment; medication administration; pain management, both medication and non medical interventions; wound care; charting of medical information; assist physician with various examinations and procedures; ensure that universal safety precautions are implemented and followed; collect and prepare specimens; obtain patient vital signs; perform basic laboratory tests; phlebotomy; blood chemistries; conduct EKG's; read and interpret cardiac rhythms; perform x-rays of chest and extremities; administer injections
- Administrative: All aspects of patient admissions; answer telephone; resolve patient complaints; maintain physician schedule; manage and maintain patient medical records in compliance with state and federal regulations; prepare patient medical record and present for IDG meetings; transcribe medical records; manage physician and office correspondence; interface with hospitals and various facilities for patient admissions and referrals; interface with laboratory and x ray services
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Medication management
- Compassionate and caring
- Wound care
- Strong clinical judgment
- Patient and family advocacy
- Accurate documentation
- Decision-making
Timeline
RN Case Manager
Gentiva Hospice
11.2023 - Current
RN PCC/CLINICAL Manager
RN Clinical Manager Comfort Care Hospice
04.2022 - Current
RN Clinical Manager
RN CM Amedysis Hospice
10.2021 - 04.2022
PCC/Clinical Manager RN CHPN
Southern Care New Beacon Hospice
05.2020 - 10.2021
Hospice Case Manager, RN CHPN
Kindred Hospice
03.2018 - 05.2020
Hospice Case Manager, RN CHPN
Hospice Family Care
11.2015 - 03.2018
Hospice On Call RN
Hospice Family Care
04.2015 - 11.2015
Hospice Case Manager, RN
Good Samaritan Hospice
07.2014 - 04.2015
Hospice Case Manager, RN
Amedisys Hospice Services
01.2014 - 07.2014
Registered Nurse
Family Practice of Madison
05.2012 - 01.2014
Registered Nurse/Caregiver
Always There Home Care
09.2011 - 05.2012
Associate Degree - Nursing
Calhoun Community College
Associate Degree - Medical Assisting
Wallace State Community College