Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

LISA MARCHESE

Chicago,IL

Summary

Dedicated Seasoned Events Planning and Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience

Work History

Nars Cosmetics Regional Artist

NARS Cosmetics
Chicago, IL
10.2021 - Current
  • Exceeded sales goals by 110% through effective task prioritization, training staff in product knowledge and building relationships with clients.
  • Monitored company inventory to keep stock levels and databases updated.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Travelling Make Up artist that exceeded company sales goals in different doors.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Upheld company standards as representative of Nars brand.
  • Provided customized make up skills adjusting to clients needs and needs of business.
  • Built rapport with different teams at various store locations including but not limited to Nordstrom, Sephora, Bluemercury and Ulta stores.
  • Collaborated with team members to achieve target results

General Manager, Nightclub

Late Bar
Chicago, IL
01.2010 - 04.2020
  • Managed and trained rotating staff of 10+
  • Created, booked and managed engaging, inclusive and safe events for alternative nightlife
  • Increased profit margin +50% for large seasonal events including Halloween and New Years Eve.
  • Booked, designed and planned private events/celebrations including sourcing outside vendors for weddings, birthdays, book launches, record release parties and more.
  • Crafted specialty cocktails, diverse beer, wine and spirits menu.
  • High volume bartending in fast paced environment
  • Designed and executed interior remodeling project of venue.
  • Tracked sales and cash management utilizing Excel and Microsoft programs.
  • Identified potential safety and security concerns discussed at weekly manager meetings.
  • Maintained updated awareness of State/ City liquor and business regulations.
  • Promoted events on multiple social media platforms which resulted in brand awareness increase +75% Cultivated and maintained relationships with local and national magazines, newspapers, businesses, venues, websites and patrons.
  • Music Video DJ and organize anchor events.
  • Maintain curated Music Video database for club.
  • Managed staff and business on busy weekend evenings and events.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Retail Counter Manager/Trainer

MAC Cosmetics, Macy's N, State Street
Chicago, IL
01.2008 - 02.2010
  • Managed counter staff of 10+ within Macy's on State Street that grossed over 1 million dollars in sales per year.
  • Increased counter sales by 30% in first 6 months resulting in counter bonus.
  • Upheld and coached staff to company’s high standards of customer service excellence.
  • Mentored and developed 4+ artists, including Assistant Manager, to successfully meet their succession planning goals.
  • Assisted customers and provided information on new make-up trends.
  • Facilitated trainings on new products, make-up demonstrations and full-face applications to customers and staff.
  • Maintained inventory levels daily/weekly including managing yearly inventory which resulted in 0.8% shrinkage.
  • Scheduled staff including freelance artists to meet budgetary goals of business.
  • Communicated with MAC corporate executives and Macy's Department Heads daily to discuss business strategy/planning.
  • Organized and promoted special events including new product launches, pro artist training sessions and promotional concept days.

Human Resources/Operations/Floor Manager

The Puma Store
Chicago, IL
03.2005 - 01.2008
  • Responsibilities included but were not limited to hiring and training rotating staff of 30+ including new supervisors.
  • Scheduling staff to meet business and budgetary needs.
  • Created and executed development plans for Team Members.
  • Maintained operational and visual standards.
  • Communicated with District Manager and Corporate Offices daily Managed seasonal collaborative events with local musicians & artists.
  • Participate in and managed seasonal merchandise rollouts.
  • Organized and planned quarterly inventories resulting in 0.2% shrinkage.
  • Member of traveling store recovery and opening team.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.

Education

Bachelor of Fine Arts - Film and Television

NYU Tisch School of The Arts
New York, NY
06.1997

High School Diploma -

Fiorello H. LaGuardia H.S. of The Arts
New York, NY

Skills

  • Problem Anticipation and Resolution
  • Staff Leadership
  • Social Media Marketing
  • Event Registration Management
  • Conflict Resolution
  • Time Management
  • Multitasking and Prioritization
  • Microsoft Office
  • Event Publicity
  • Decision Making
  • Employee Training
  • Audio Visual Equipment
  • Facilities Management and Maintenance
  • Program Planning and Development
  • Critical Thinking
  • Complaint Resolution
  • Client Relations

Websites

Timeline

Nars Cosmetics Regional Artist

NARS Cosmetics
10.2021 - Current

General Manager, Nightclub

Late Bar
01.2010 - 04.2020

Retail Counter Manager/Trainer

MAC Cosmetics, Macy's N, State Street
01.2008 - 02.2010

Human Resources/Operations/Floor Manager

The Puma Store
03.2005 - 01.2008

Bachelor of Fine Arts - Film and Television

NYU Tisch School of The Arts

High School Diploma -

Fiorello H. LaGuardia H.S. of The Arts

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