Lisa Marshall
Monrovia,MD
Summary
Seasoned and highly motivated professional with several years of entrepreneurial and management experience. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management.
Proven ability to cultivate and maintain strong partnerships. Skilled in understanding client needs, providing personalized solutions, and ensuring customer satisfaction. Proficient in building rapport and trust to foster long-term relationships.
Overview
33
33
years of professional experience
Work History
Owner
Engage In Depth
Ijamsville, MD
10.2008 - Current
- Created proposals and negotiated contracts with vendors, suppliers, and customers.
- Responsible for budgeting and all financial management.
- Managed multiple projects simultaneously from inception to final delivery while meeting tight deadlines and budget constraints.
- Maintained relationships with clients by providing superior customer service.
- Managed staff recruitment, hiring, training, and development.
- Maintained and updated the company website with fresh content.
- Updated and maintained CRM database.
- Targeted specific demographics/behaviors for qualitative projects based on clients' criteria.
Vice President
House Market Research
Rockville, MD
01.1992 - 10.2008
- Directed a staff of interviewers, hostesses and project directors to complete over 600 projects in a fiscal year.
- Oversaw the daily operations of a 5-conference-room focus group facility.
- Preformed all functions for the successful implementation of qualitative research projects including proposals, questionnaire design and data collection.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Drove revenue by cultivating successful client relations.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
Education
High School Diploma -
Thomas S. Wootton
Rockville, MD05-1985
Skills
- Bidding processes
- Relationship building
- Strategic project planning
- Project estimating
- Life cycle project management
- Business management
- Project management
- Financial management
- User experience enhancement
Timeline
Owner
Engage In Depth
10.2008 - Current
Vice President
House Market Research
01.1992 - 10.2008
High School Diploma -
Thomas S. Wootton
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