Lisa mart
Modesto,California
Overview
31
31
years of professional experience
Work History
Quality Control Inspector
Blue Compass Rv
06.2016 - 08.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- checked in new recreational vehicles from factory for invoiced items and for defects.
- filing
- inventory
- filled information on warranty registrations on up loaded.
- Inspected incoming and outgoing materials for accuracy and quality.
Cashier
Kmart, Sears Holding
10.2014 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Performance Rv
03.2014 - 10.2014
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Quality Control Inspector
Dan Gamels Modesto Rv
07.1993 - 12.2008
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- inspected new recreational vehicles from factory for invoiced items and for defects.
- filing
- computer input.
Education
Northern High School Modesto Ca
Modesto, CASkills
- Visual inspection recreational vehicles for invoiced items and for defects
- filing
- inventory
- computer input
- cashier
- Team collaboration
- Invoice verification
- Time management
Timeline
Quality Control Inspector
Blue Compass Rv
06.2016 - 08.2024
Cashier
Kmart, Sears Holding
10.2014 - 06.2016
Cashier
Performance Rv
03.2014 - 10.2014
Quality Control Inspector
Dan Gamels Modesto Rv
07.1993 - 12.2008
Northern High School Modesto Ca
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