Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Mason

Toledo,OH

Summary

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Park Operations

The Toledo Zoo
10.2023 - Current
  • Enhanced park visitor experience by maintaining clean, safe, and welco
    ming facilities.
  • Improved customer satisfaction by addressing guest concerns and providing prompt solutions.
  • Assisted in coordinating special events and programs for increased community engagement.
  • Contributed to team efforts to maintain park grounds, ensuring a visually appealing environment.

Dispatcher

Huss Towing
07.2023 - 10.2023
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

EVS Housekeeper

Toledo Hospital
04.2023 - 07.2023
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.

Tax Preparer

Liberty Tax Service
01.2023 - 02.2023
  • Prepared and filed taxes
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.

Education

Homeschooled -

High school diploma -

Springfield High School
Holland, OH
06.2018

Skills

  • Accounting software
  • Tax experience
  • Cash register
  • Park Safety Procedures
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Policy Implementation

Certification

Food Handler Certification

Timeline

Park Operations

The Toledo Zoo
10.2023 - Current

Dispatcher

Huss Towing
07.2023 - 10.2023

EVS Housekeeper

Toledo Hospital
04.2023 - 07.2023

Tax Preparer

Liberty Tax Service
01.2023 - 02.2023

Homeschooled -

High school diploma -

Springfield High School

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Lisa Mason