Lisa Masterson
Spring Hill,KS
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision.
Medical Laboratory Technician skilled in collecting and processing biological specimens for laboratory testing and analysis. Knowledge of laboratory instrumentation, procedural calibration and quality control review, assessment and subsequent reporting according to laboratory protocol and procedures.
Proficient and caring team member offering outstanding patient/family care. Skilled in addressing patient needs by being observant while using compassion. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Nursing Services Technician
Children's Mercy Hospital & Clinics
09.2010 - Current
- Perform a variety of supportive technical and clinical tasks including patient care in an Urgent Care setting.
- Perform unit secretary/clerical tasks for unit
- Responsible for collection, receipt, and distribution of specimens within the laboratory.
- Maintain compliance with regulatory standards and safety requirements.
- Teaching and orientation of new personnel.
- Attend educational programs, unit meetings and assigned committees.
Education
CNA - Healthcare
Johnson County Community College
Overland Park, KS06.2010
Skills
- 13 years in a healthcare setting
- 13 years of EMR experience
- Attention to Detail
- Kind and respectful Customer Service
- Works well under pressure
- Multitasking and Organization
- Excellent documentation skills
- Clerical duties including, answering/transferring calls, faxing, greeting staff and patients, paging other departments using a web on call system, arranging the transfer of patient to another facility, scheduling patient appointments, managing an efficient workflow
- Triaging patients with urgent needs and escalating to a Provider
- Staying calm during medical emergencies
Certification
- CNA - Certified Nurse Assistant
Timeline
Emergency Nursing Services Technician
Children's Mercy Hospital & Clinics
09.2010 - Current
CNA - Healthcare
Johnson County Community College
- CNA - Certified Nurse Assistant
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