Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Lisa L. Mathews

West End,NC

Summary

My goal is to obtain a position where I can learn, grow and improve my knowledge, skills, abilities and relationships.

I have had the honor and privilege to coordinated and managed a medical program as well as our family owned real estate appraisal business with a analytical problem-solving approach. I present talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. I am focused and driven to utilize independent decision-making skills and sound judgment to positively impact company success. I possess strong leadership and problem-solving to promote organizational efficiency.

I am a hardworking, dependable and passionate individual with strong organizational, interpersonal, and excellent time management skills.

I am eager to secure and maintain the full-time Processing Assistant III Aging position and extend my gratitude for your consideration.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Work History

Business Manager

Mathews Appraisal, Inc
01.2000 - Current
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Researched industry and marketplace in the trends to enhance sales techniques and meet customer needs.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Negotiated price with customers to decrease expenses and increase profit.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored monetary and revenue discrepancies and made the necessary changes to improve outcomes.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Respiratory Care Practitioner

First Health Of The Carolinas
Rockingham, NC
01.2008 - 01.2022
  • First Health of the Carolinas; Richmond Memorial Hospital
  • General Patient Care
  • Patient Assessment
  • Administration of respiratory medications
  • Critical Care / Mechanical Ventilation
  • Emergency patient care
  • Arterial Blood Gas analysis
  • Intubations
  • Cardiac Stress Testing
  • EKG’s
  • Respiratory Practitioner / Cardiac Stress Test Tech

Respiratory Care Practitioner

UNC Health Care, Chatham Hospital
Siler City, NC
01.2008 - 01.2010
  • Wrote the Policy and Procedures for a new Pulmonary Rehabilitation program based on
  • The American Association of Cardiovascular and Pulmonary Rehabilitation guidelines.

Pulmonary Rehabilitation Coordinator

First Health Of The Carolinas Moore Regional Hospital
Pinehurst, NC
01.2003 - 01.2006
  • The Carolinas; Moore Regional Hospital
  • Managed staff and the Pulmonary Rehab Program under AACVPR guidelines:
  • Medical Director
  • Rehabilitation Specialist
  • Interdisciplinary Team Approach
  • Staff Competencies
  • Core Staff Responsibilities
  • Continuing Education
  • Minimum staffing requirements
  • Program components and structure
  • Policies and Procedures
  • Facilities and Equipment
  • Emergency Procedures
  • Documentation and Data Entry
  • Conferences
  • Reimbursement
  • Strategies for Program Success
  • Continuous Quality Improvement
  • Graduation / Conclusion
  • Pulmonary Function Testing
  • Patient orientation and discharge
  • Patient Education
  • Prescribed exercise per patients’ health risk, PFT and 6-minute walk
  • Patient assessment and monitoring
  • Outcomes management
  • Performance improvements

Respiratory Care Practitioner/Cardiac Rehabilitation

First Health Of The Carolinas, Moore Regional Hospital
Pinehurst, NC
01.2002 - 01.2003
  • Warm-ups, cool-downs, strength training and relaxation techniques
  • Education
  • Patient assessment
  • Monitored exercise: Heart rate, blood pressure, oxygen saturation, auscultation of lungs, EKG
  • Wrote Exercise Rx based on the patients GXT results.

Respiratory Therapist

Cardiopulmonary Rehabilitation, Central Carolina Hospital
Sanford, NC
06.1998 - 01.2002
  • Patient Orientation and Discharge
  • Patient Education
  • Interview of Cardiac In-patient referrals
  • Certified Fitness trainer – Lead exercise instruction to ensure safe exercise guidelines
  • Prescribed exercise per individual patient health risks and ETT
  • Patient assessment and monitoring
  • Outcomes management
  • Performance Improvements

Education

BIS - Applied Professional Studies

UNC
08.2020 - Current

Associate - Applied Science: Respiratory Therapy

Sandhills Community College

No Degree - Adult And Continuing Education: Business Mgmt.

Sandhills Community College
Pinehurst, NC
05.2001 -

Skills

Negotiation

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Timeline

BIS - Applied Professional Studies

UNC
08.2020 - Current

Respiratory Care Practitioner

First Health Of The Carolinas
01.2008 - 01.2022

Respiratory Care Practitioner

UNC Health Care, Chatham Hospital
01.2008 - 01.2010

Pulmonary Rehabilitation Coordinator

First Health Of The Carolinas Moore Regional Hospital
01.2003 - 01.2006

Respiratory Care Practitioner/Cardiac Rehabilitation

First Health Of The Carolinas, Moore Regional Hospital
01.2002 - 01.2003

No Degree - Adult And Continuing Education: Business Mgmt.

Sandhills Community College
05.2001 -

Business Manager

Mathews Appraisal, Inc
01.2000 - Current

Respiratory Therapist

Cardiopulmonary Rehabilitation, Central Carolina Hospital
06.1998 - 01.2002

Associate - Applied Science: Respiratory Therapy

Sandhills Community College

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