Lisa L. Mathews
West End,NC
Summary
My goal is to obtain a position where I can learn, grow and improve my knowledge, skills, abilities and relationships.
I have had the honor and privilege to coordinated and managed a medical program as well as our family owned real estate appraisal business with a analytical problem-solving approach. I present talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. I am focused and driven to utilize independent decision-making skills and sound judgment to positively impact company success. I possess strong leadership and problem-solving to promote organizational efficiency.
I am a hardworking, dependable and passionate individual with strong organizational, interpersonal, and excellent time management skills.
I am eager to secure and maintain the full-time Processing Assistant III Aging position and extend my gratitude for your consideration.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Business Manager
Mathews Appraisal, Inc
01.2000 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Researched industry and marketplace in the trends to enhance sales techniques and meet customer needs.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price with customers to decrease expenses and increase profit.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Interacted well with customers to build connections and nurture relationships.
- Monitored monetary and revenue discrepancies and made the necessary changes to improve outcomes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Respiratory Care Practitioner
First Health Of The Carolinas
Rockingham, NC
01.2008 - 01.2022
- First Health of the Carolinas; Richmond Memorial Hospital
- General Patient Care
- Patient Assessment
- Administration of respiratory medications
- Critical Care / Mechanical Ventilation
- Emergency patient care
- Arterial Blood Gas analysis
- Intubations
- Cardiac Stress Testing
- EKG’s
- Respiratory Practitioner / Cardiac Stress Test Tech
Respiratory Care Practitioner
UNC Health Care, Chatham Hospital
Siler City, NC
01.2008 - 01.2010
- Wrote the Policy and Procedures for a new Pulmonary Rehabilitation program based on
- The American Association of Cardiovascular and Pulmonary Rehabilitation guidelines.
Pulmonary Rehabilitation Coordinator
First Health Of The Carolinas Moore Regional Hospital
Pinehurst, NC
01.2003 - 01.2006
- The Carolinas; Moore Regional Hospital
- Managed staff and the Pulmonary Rehab Program under AACVPR guidelines:
- Medical Director
- Rehabilitation Specialist
- Interdisciplinary Team Approach
- Staff Competencies
- Core Staff Responsibilities
- Continuing Education
- Minimum staffing requirements
- Program components and structure
- Policies and Procedures
- Facilities and Equipment
- Emergency Procedures
- Documentation and Data Entry
- Conferences
- Reimbursement
- Strategies for Program Success
- Continuous Quality Improvement
- Graduation / Conclusion
- Pulmonary Function Testing
- Patient orientation and discharge
- Patient Education
- Prescribed exercise per patients’ health risk, PFT and 6-minute walk
- Patient assessment and monitoring
- Outcomes management
- Performance improvements
Respiratory Care Practitioner/Cardiac Rehabilitation
First Health Of The Carolinas, Moore Regional Hospital
Pinehurst, NC
01.2002 - 01.2003
- Warm-ups, cool-downs, strength training and relaxation techniques
- Education
- Patient assessment
- Monitored exercise: Heart rate, blood pressure, oxygen saturation, auscultation of lungs, EKG
- Wrote Exercise Rx based on the patients GXT results.
Respiratory Therapist
Cardiopulmonary Rehabilitation, Central Carolina Hospital
Sanford, NC
06.1998 - 01.2002
- Patient Orientation and Discharge
- Patient Education
- Interview of Cardiac In-patient referrals
- Certified Fitness trainer – Lead exercise instruction to ensure safe exercise guidelines
- Prescribed exercise per individual patient health risks and ETT
- Patient assessment and monitoring
- Outcomes management
- Performance Improvements
Education
BIS - Applied Professional Studies
UNC
08.2020 - Current
Associate - Applied Science: Respiratory Therapy
Sandhills Community College
No Degree - Adult And Continuing Education: Business Mgmt.
Sandhills Community College
Pinehurst, NC 05.2001 -
Skills
Negotiation
Customer Relationship Management
Business planning
Customer Relations
Financial Management
Consulting
Payroll and budgeting
Account Reconciliation
Relationship building
Contract negotiations
Documentation and control
Policy and procedure modification
Timeline
BIS - Applied Professional Studies
UNC
08.2020 - Current
Respiratory Care Practitioner
First Health Of The Carolinas
01.2008 - 01.2022
Respiratory Care Practitioner
UNC Health Care, Chatham Hospital
01.2008 - 01.2010
Pulmonary Rehabilitation Coordinator
First Health Of The Carolinas Moore Regional Hospital
01.2003 - 01.2006
Respiratory Care Practitioner/Cardiac Rehabilitation
First Health Of The Carolinas, Moore Regional Hospital
01.2002 - 01.2003
No Degree - Adult And Continuing Education: Business Mgmt.
Sandhills Community College
05.2001 -
Business Manager
Mathews Appraisal, Inc
01.2000 - Current
Respiratory Therapist
Cardiopulmonary Rehabilitation, Central Carolina Hospital
06.1998 - 01.2002
Associate - Applied Science: Respiratory Therapy
Sandhills Community College