LISA May

Checked patients in and out, verified insurance, scheduled patients, provided estimates, and overall maintained accounts for around 200 patients.

• Cold storage inventory of 10 active freezers
• Prepare daily reports with Excel and Microsoft Office
• Reconcile all product codes, data entry for inventory control
• In-bound receipts through a program called FGI
• Out-bound bill of ladings through a program called Order Management
• Outlook Email correspondence regarding freezer inventory

• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
• Maintained reception area clean and neat to provide visitors with a positive impression of the company
• Compiled and produced documents, copied, and faxed required papers to appropriate parties
• Managed billing and delinquent accounts
• Welcomed guests and clients in an upbeat and friendly manner
• Presented estimates for patient medical treatment and collected payment
• Maintained accounts for outside agencies
• Patient follow-up care and updated medical records

• Customer service; Receiving client payments, resolving client complaints, etc
• General managerial duties; Employee scheduling, staff meetings, updating employee paperwork, etc.