Lisa Mazzola
Cape Coral,FL
Summary
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with Certified Nursing Assistant certification. Compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Certified Nursing Assistant offering 20 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Expert Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations. Patient-focused Nurse Clerk Assistant equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Motivated professional offering Skills in Phlebotomy. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
23
23
years of professional experience
Work History
CNA/HHA
Direct Access Home Health
North Fort Myers , FL
2011.07 - 2012.02
- Reminded patients to take prescribed medications or nutritional supplements.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Turned and repositioned bedridden patients to prevent bedsores.
- Engaged with patient family and friends to provide courteous visit experience.
- Implemented fall prevention techniques as specified in plan of care.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
CNA/HHA
Comfort Keepers
Fort Myers , FL
2010.11 - 2011.07
- Reminded patients to take prescribed medications or nutritional supplements.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Turned and repositioned bedridden patients to prevent bedsores.
- Engaged with patient family and friends to provide courteous visit experience.
- Implemented fall prevention techniques as specified in plan of care.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Health Unit Coordinator/Nurse Clerk Assistant
Lee Memorial Health Systems, HealthPark Medical Center
Fort Myers , FL
1990.04 - 1994.04
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Turned and repositioned bedridden patients to prevent bedsores.
- Engaged with patient family and friends to provide courteous visit experience.
- Implemented fall prevention techniques as specified in plan of care.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Transcribed physicians' orders to aid in medical care and minimize medical errors.
- Prepared new patient files by entering demographic information into a computer system.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Updated patient information in electronic systems according to established policies and procedures.
- Organized patient records, charts, and other documents in an orderly manner.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Entered medication orders into the pharmacy system accurately and timely.
- Greeted visitors and directed them to the proper area of the office.
CNA/HHA
Gulf Coast Village
Cape Coral , FL
1989.06 - 1990.04
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Turned and repositioned bedridden patients to prevent bedsores.
- Engaged with patient family and friends to provide courteous visit experience.
- Implemented fall prevention techniques as specified in plan of care.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Conducted regular rounds to check on patients' safety and proactively address issues.
Education
Certified Nursing Assistant License - Certified Nursing Assistant Re Certification
Southwestern Vocational Training
Cape Coral, FL2010-06
Certified Phlebotomy Technician/License - Phlebotomy
Mary Seacole Vocational
Fort Myers, FL2008-07
Health Unit Coordinator - Health Unit Coordinator
Lee High Tech Central
Fort Myers, FL1991-06
Certified Nursing Assistant License - Nursing Assistant
Lee High Tech Central
Fort Myers, FL1988-06
Skills
- Complex Problem-Solving
- Compassionate Communication
- Electronic Charting
- Patient Lifting
- Direct Patient Care
- Monitoring Fluids
- Care Plan Implementation
- Condition Monitoring
- Collecting Specimens
- Infection Control Procedures
- Transporting Patients
- Medical Terminology Knowledge
- Mobility Assistance
- Light Housekeeping
- Understands Medical Procedures
- Calm and Level-Headed Under Duress
- Quick Problem Solver
- Adaptable
- Collecting Vital Signs
- Performing Patient Intakes
- Inpatient Care
- Responding to Emergencies
- Reliable Transportation
- Outpatient Care
- Valid Florida Driver's License
- Assisting With Personal Grooming
- Quality Assurance Controls
- Understands Mobility Assistance Needs
- Medical Records Management
- Preparing Meals
- Paperwork Processing
- Patient Registration
- Order Transcription
- Records Management
- Critical Thinking
- Decision-Making
- Health Information Systems
- Records Maintenance
- Patient Relations
- HIPAA Guidelines
- Electronic Medical Record Software
- Venipuncture
- Data Entry
- Blood Collection
- HIPAA
Timeline
CNA/HHA
Direct Access Home Health
2011.07 - 2012.02
CNA/HHA
Comfort Keepers
2010.11 - 2011.07
Health Unit Coordinator/Nurse Clerk Assistant
Lee Memorial Health Systems, HealthPark Medical Center
1990.04 - 1994.04
CNA/HHA
Gulf Coast Village
1989.06 - 1990.04
Certified Nursing Assistant License - Certified Nursing Assistant Re Certification
Southwestern Vocational Training
Certified Phlebotomy Technician/License - Phlebotomy
Mary Seacole Vocational
Health Unit Coordinator - Health Unit Coordinator
Lee High Tech Central
Certified Nursing Assistant License - Nursing Assistant
Lee High Tech Central
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