Hi, I’m
Lisa McCartney
Henderson,Nevada
Summary
Dedicated professional with outstanding communication skills, both written and verbal. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
years of professional experience
Work History
Agent Connect Realty
Real Estate Professional
2021.12 - Current (2 years & 9 months)
Job overview
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
Renown Health
Medical Coding and Billing Specialist
2014.08 - 2022.10 (8 years & 2 months)
Job overview
- Review and analyze medical record documentation, assign diagnosis and procedure codes for outpatient ancillary facility coding for reimbursement, validating orders within medical chart.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Advanced Medical Arts
Billing/Insurance Supervisor
2012.08 - 2014.08 (2 years)
Job overview
- Verifying patient insurance eligibility, reviewing remittance advice, posting explanation of benefits, handling denied and rejected claims, managing patient accounts within an electronic medical record, scheduling, and collections.
Rent-A-Center
Accounts Manager
2009.12 - 2011.03 (1 year & 3 months)
Job overview
- Managing over 500 customer accounts in billing and collection activity, general office duties, budgeting, purchasing, scheduling, inventory ordering and control, customer service, sales, In-house and outside marketing.
Cardinal Health
Warehouse Associate
2007.10 - 2009.12 (2 years & 2 months)
Job overview
- Receiving product shipments with accuracy, inventory control, packing shipments, tracking orders, quality assurance, picking and staging orders.
Round Table Pizza
Assistant Manager
2006.08 - 2007.09 (1 year & 1 month)
Job overview
- Hiring and training a staff of 30+ employee’s, handling customer service issues and complaints with efficiency, budgeting, ordering supplies, inventory control, coordination of special events, and outside marketing.
Aaron’s Sales and Lease
General Manager
2004.10 - 2006.07 (1 year & 9 months)
Job overview
- Responsible for increasing store sales, handling all aspects of customer service such as sales, returns, service issues, customer account management, marketing, collections, meeting and exceeding revenue and profit goals.
Education
Career College of Northern Nevada , Sparks, NV
Associate of Occupational Studies Degree
10.2012
Skills
- Sales and Marketing
- Conflict Resolution Techniques
- Operating Procedures and Policies
- Issue Resolution
- Verbal and Written Communication
- Buyer and Seller Representation
- Open House Management
- Adaptability and Flexibility
- Conversion of written description to proper medical codes
- Detail and deadline oriented
- Comprehension of disease processes
- Knowledge in Disease Pathology, Anatomy and Physiology, and Medical Terminology
- Experience billing insurance claims to Medicare, private insurances, and Tricare
- Health record analysis including compliance, linkage, and record abstraction
- Understanding of organizational structure and function of hospital, patient accounts, and data flow
- Demonstrate prevention of professional liability through HIPAA, privacy ethics and administrative procedures
Affiliations
National Association of Realtors® 2022-present
American Academy of Professional Coders (AAPC) 05/2012-present
Timeline
Real Estate Professional
Agent Connect Realty
2021.12 - Current (2 years & 9 months)
Medical Coding and Billing Specialist
Renown Health
2014.08 - 2022.10 (8 years & 2 months)
Billing/Insurance Supervisor
Advanced Medical Arts
2012.08 - 2014.08 (2 years)
Accounts Manager
Rent-A-Center
2009.12 - 2011.03 (1 year & 3 months)
Warehouse Associate
Cardinal Health
2007.10 - 2009.12 (2 years & 2 months)
Assistant Manager
Round Table Pizza
2006.08 - 2007.09 (1 year & 1 month)
General Manager
Aaron’s Sales and Lease
2004.10 - 2006.07 (1 year & 9 months)
Career College of Northern Nevada
Associate of Occupational Studies Degree
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