Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lisa McMenomy

Dayton,TX

Summary

Accomplished Senior Background Coordinator at Insperity, adept in enhancing operational workflows and customer satisfaction through meticulous documentation and proactive communication. Leveraged multitasking and exceptional customer service skills to improve team productivity and foster a collaborative environment. Demonstrated adaptability by efficiently managing vendor relationships and addressing customer inquiries, significantly boosting operational efficiency.

Knowledgeable Background Coordinator with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.

Overview

23
23
years of professional experience

Work History

Senior Backgorund Coordinator

Insperity
11.2014 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.

Assistant Manager/Funeral Counselor

Neptune Soc. of No. California/Stewart Enterprises
12.2001 - 06.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Education

High School Diploma -

Nevada Union High School
Grass Valley, CA
06-1987

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Discretion and confidentiality
  • Document management
  • Project assistance
  • Team collaboration
  • Adaptability and flexibility
  • Documentation and recordkeeping
  • Phone and email etiquette
  • Goal setting

Interests

  • I enjoy helping others and giving back to the community
  • Horseback Riding
  • Spending time with family and my animals

Timeline

Senior Backgorund Coordinator

Insperity
11.2014 - Current

Assistant Manager/Funeral Counselor

Neptune Soc. of No. California/Stewart Enterprises
12.2001 - 06.2012

High School Diploma -

Nevada Union High School

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Lisa McMenomy