Lisa M. Dziewit
Administrative Assistant
Allenton,MI
Summary
Analytical, performance-driven, Administrative Professional with 25+ years of experience in project management, customer relations, and clerical duties. Possess extensive knowledge in data entry and communications. Manages positive relationships to steer overall productivity. Works independently to complete projects successfully.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Telsonic Ultrasonic, Inc.
01.2025 - 06.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
DETROIT FIRE COMPANY
02.2024 - 09.2024
- Addressed and resolved customers’ concerns promptly by engaging with customers and answering their questions and concerns that were related to issues with the fire alarm systems through active listening and friendly professionalism to ensure positive brand image and customer satisfaction.
- Assisted management with administrative tasks, including preparing meeting agendas and tracking project timelines.
- Managed daily scheduling of technicians, ensuring timely completion of inspections, installations, and repairs.
- Coordinated appointments with clients and vendors to meet customers’ deadlines.
- Processed work orders, invoices, and payments accurately using Field Hub software. Efforts also involved the input of data for inspection reports, permits, certification and financial waivers.
- Certified as a notary public for the waivers.
Office Manager
G&F PROTOTYPE PLASTER, INC.
04.2002 - 02.2024
- Oversaw daily office functions, ensuring seamless workflow and efficient administrative processes.
- Maintained a clean, organized, and safe office environment in compliance with industry standards.
- Acted as primary point of contact for clients, handling inquiries on jobs, service requests, billing requests and follow-ups professionally.
- Supervised administrative staff and trained new hires on company policies and procedures, and protocols.
- Maintained detailed records for audits, ensuring compliance with workplace safety and environmental regulations.
- Collaborated with government agencies and inspectors during site visits, addressing inquiries and documentation requests efficiently.
- Serves in management role performing various operational responsibilities and assignments for a foundry, that produces tools for the automotive, aerospace and prototype industries. Oversee employee relations, and customer concerns, process financial tasks, such as AP and AR activities, collections, prepare reports with Sage software for management. Efforts also involve reviewing and processing the weekly payroll, bookkeeping, as well as working with the accountant to go over AP/AR Activities and balance book monthly. Input data for reports, forms, shipping, inventory, and billing documentation.
- Administer HR functions: medical and dental benefits, worker’s compensation, short term disability for all employees.
- Maintained inventory for office and production supplies, coordinated with suppliers for delivery, and maintained customers metal inventory.
- Answers and responds to calls using multi-line telephone system.
- Supported budget planning by tracking expenses, finances and banking activities, responsible for all financial transactions, including online deposits, transfers, and account details.
- Participated in planning and development for a variety of company functions, events, and travel.
Receptionist, Secretary
RAYCO WELDING, INC. (MPD WELDING)
11.1998 - 04.2002
- Acted as primary point of contact for incoming calls, emails, and visitors, providing professional and courteous responses.
- Provided comprehensive administrative support to the owner and the team members, ensuring seamless daily operations.
- Prepared, reviewed, and distributed correspondence, reports, and meeting materials accurately.
- Performed various administrative responsibilities in office environment, including a multi-line phone system, data entry, managed calendars, scheduled appointments, organized travel arrangements.
- Utilized Peachtree/Sage Complete Accounting Software to process financial information for AR/AP tasks.
- Managed and oversaw multiple company bank ledgers and oversaw inventory and certification of welding material.
Education
High School - General
Lincoln High School
Warren, MichiganCommunity College - Business
Macomb Community College
Warren, MichiganSkills
Proficient in office administration
Proficient in Office 365 applications
Client support
Knowledgeable in project management
SharePoint
Multiple-Line Telephone System
Familiar with HR and Payroll
Planning & Organization
Data Entry
Team Participation
Sage Accounting/QuickBooks
Manage Multiple Bank Accounts
Capable in Document Creation
Field Hub Software
Online Banking
Problem Resolution
Purchasing
Collections
Accomplishments
- Recognized by customers and Management for expedient and effective service.
Certification
Notary Republic
Timeline
Administrative Assistant
Telsonic Ultrasonic, Inc.
01.2025 - 06.2025
Notary Republic
05-2024
Administrative Assistant
DETROIT FIRE COMPANY
02.2024 - 09.2024
Office Manager
G&F PROTOTYPE PLASTER, INC.
04.2002 - 02.2024
Receptionist, Secretary
RAYCO WELDING, INC. (MPD WELDING)
11.1998 - 04.2002
Community College - Business
Macomb Community College
High School - General
Lincoln High School