Lisa Meadows
Gibsonville,NC
Summary
Highly motivated and accomplished Office Administrator with over 16 years of experience in hospital and provider management. With vast industry knowledge, management experience, analytical skills, and development and implementation abilities. Adept at managing multiple medical scheduling projects with accuracy and professionalism. I am especially skilled at cultivating excellent interpersonal relationships with medical staff and patients.
Overview
26
26
years of professional experience
Work History
Administrative Specialist
University of North Carolina- Chapel Hill
01.2023 - Current
- Assist with the management of the Integrated Translational Oncology Program (iTOP) grant
- Oversee 6 postdoctoral and 6 predoctoral trainees in (iTOP)
- Track and manage data such as education, trainee accomplishments, RCR’s, conference publications
- Ensure publication compliance
- Assign training using eRA Common- xTrain
- Summit yearly RPPR and 5-year grant renewals
- Periodically update the program website
- Manage and oversee the trainee application portal for the yearly competitive application process
- Onboard new trainees
- Conduct monthly trainee meetings
- Responsible for ordering office supplies and equipment
- Manage education and training projects necessary to ensure training grant compliance
- Provide administrative support to Principal Investigators by coordinating activities (seminars and retreats) to support staff
- Manage new T32 grant submission
- Create data tables
- Recruit faculty to serve as mentors
- Manage K-12 UNC Oncology Junior Faculty program
- Draft, format, and distribute documents such as budgets and reports in the management of grant funding
- Coordinate agendas, registrations, logistics for travel, and reimbursements
- Manage childcare reimbursement benefits
Administrative Assistant
Duke University
01.2019 - 01.2023
- Helped establish, implement, and coordinate office procedures and systems to ensure workplace efficiency
- Provided hands-on computer training to office staff
- Assisted in developing budgets, monitoring expenditures, and reconciling financial statements
- Trained office staff on contractor and vendor tracking and billing processes
- Greeted customers and responded to all inquiries promptly
- Develop, maintain, and update Standard Operating Procedures
- Coordinated faculty educational events and professional development sessions
Staff Specialist
Duke University (Pathology)
01.2016 - 01.2019
- Planned and maintained work schedule for staff assistants ensuring proper distribution of assignments and adequate staffing
- Provided recommendations on various personnel actions, including hiring, performance appraisals, promotions, vacation schedules, and adherence to the Availability to Work policy
- Monitored time and attendance for staff assistants and approved time cards
- Developed Standard Operating Procedures
- Maintained schedule and maintained clinical and nonclinical Outlook calendars for a group of six physicians
- Scheduled appointments and meetings with various departmental/division faculty, staff, vendors, and committees
- Scheduled and coordinated travel arrangements and registration for seminars and conferences
- Prepared and submitted faculty dues, membership, travel, and reimbursement expenses to the appropriate system for processing
- Gathered publications from online resources to be used in presentation preparation
- Ordered office supplies
- Provided backup coverage to administrative staff
- Established and managed paper and electronic filing systems
- Worked on a series of special individual projects
Staff Assistant
Duke University (Dermatology)
01.1999 - 01.2016
- Maintained complex recordkeeping, ensuring patient confidentiality and accuracy
- Created and maintained files, including mole mapping documentation, medical reports, and reference correspondence
- Transcribed office notes, letters, and dermatology notes
- Scheduled patient referrals and special study appointments
- Maintained and managed the Derm Photo Database
- Provided customer service both in person and via telephone in accordance with general instructions from physicians
- Maintained comprehensive calendars for physicians while simultaneously scheduling meetings, rearranging appointments, and creating travel reservations
- Organized travel receipts and submitted for reimbursement
Operations Business Lead
Durham County Teen and Restitution Program
01.2009 - 01.2015
- Assisted in developing process improvement initiatives to improve department efficiency
- Resolved administrative inquiries via email and telephone correspondence
- Mediated client concerns, effectively diffused dissatisfaction, and quickly identified a course of action
- Established trust and reliability amongst working partners by utilizing open communication
- Developed meeting minutes as a source of review for remote employees
- Monitored budgetary costs and line items to avoid overspending
- Managed intern's roles and responsibilities
- Assisted with case management, scheduling of appointments, and client intake
- Worked to resolve invoice discrepancies
- Identified and tracked resolution to various client billing issues
- Prepared quarterly and monthly performance reports for financial advisors
- Reconciled all accounts to resolve outstanding issues within two business days
Education
Master of Science - Business Administration
Strayer University
02.2025
Bachelor of Arts - Management and Organization Development
Mount Olive University
01.2009
Skills
- Qualtrics
- REDCap
- SOP development
- Vendor Management
- WordPress
- Research Logic
- Smartsheet
- EDI Systems
- Technical Writing
- Medical coding and billing
Timeline
Administrative Specialist
University of North Carolina- Chapel Hill
01.2023 - Current
Administrative Assistant
Duke University
01.2019 - 01.2023
Staff Specialist
Duke University (Pathology)
01.2016 - 01.2019
Operations Business Lead
Durham County Teen and Restitution Program
01.2009 - 01.2015
Staff Assistant
Duke University (Dermatology)
01.1999 - 01.2016
Master of Science - Business Administration
Strayer University
Bachelor of Arts - Management and Organization Development
Mount Olive University
Similar Profiles
Karina Olivo-HolzlKarina Olivo-Holzl
Preventive Medicine Resident at University Of North Carolina - Chapel HillPreventive Medicine Resident at University Of North Carolina - Chapel Hill
Jody JonesJody Jones
Associate Director of Athletics Communications at University of North Carolina-Chapel Hill, NCAssociate Director of Athletics Communications at University of North Carolina-Chapel Hill, NC
Patricia PinsonatPatricia Pinsonat
Regulatory Associate at University of North Carolina @ Chapel HillRegulatory Associate at University of North Carolina @ Chapel Hill