Lisa Mears
Athens,MI
Summary
Dynamic Property Manager with a proven track record at The Landings At The Preserve, excelling in occupancy management and tenant satisfaction. Skilled in financial budgeting and reporting, I successfully reduced vacancy periods and enhanced community engagement, leveraging exceptional communication skills to foster strong landlord-tenant relationships and optimize operational efficiency. With hands-on experience in maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Property Manager
The Landings At The Preserve
07.2020 - Current
- Oversaw property maintenance schedules, coordinating with contractors for timely repairs.
- Managed daily operations, ensuring high occupancy rates and tenant satisfaction.
- Developed and implemented marketing strategies to attract new tenants and retain existing ones.
- Trained and mentored junior staff on property management best practices and customer service techniques.
- Conducted regular property inspections to ensure compliance with safety and maintenance standards.
- Analyzed financial reports to optimize budget allocations and reduce operational costs.
- Established strong relationships with tenants, addressing concerns promptly and enhancing community engagement.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Property Manager
Williamsburg Apt/ Keystone Lake
03.2019 - 06.2020
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Enhanced security measures, significantly reducing incidents on property premises.
- Kept properties in compliance with local, state, and federal regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Leased 26 apartment in 15 days in order for the sale of the go through with no issues.
Education
High School Diploma -
Jessamine County High School
Jessamine KentucySkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Occupancy management
- Fair housing mandates
- Financial budgeting and reporting
- Preventive Maintenance
- Accounting operations
- Debt control
- Marketing and advertising
- Capital projects management
Timeline
Property Manager
The Landings At The Preserve
07.2020 - Current
Property Manager
Williamsburg Apt/ Keystone Lake
03.2019 - 06.2020
High School Diploma -
Jessamine County High School