Lisa Mendenhall
Indianapolis,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented business leader with more than Number years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Shift Manager
Pizza Hut
Indianapolis, IN
02.2023 - 05.2023
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Caregiver/nurse
Care Star
Indianapolis, IN
03.2021 - 01.2023
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Cook Shift Leader
Buger King
Indianapolis, IN
03.2019 - 11.2020
- Monitored equipment maintenance schedules, ensuring timely repairs and replacements as needed for uninterrupted kitchen operations.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
Line Leader
Belkin
Indianapolis, IN
12.2016 - 05.2017
- Facilitated strong relationships between the line leader team and other departments within the organization to promote collaboration.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
Line Worker
Nic Pak
Indianapolis, IN
04.2014 - 12.2015
- Proactively participated in process improvement initiatives aimed at enhancing overall line performance and profitability metrics.
- Maintained accurate inventory records, ensuring sufficient stock levels for continuous production flow without disruptions.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Utilized root cause analysis techniques when troubleshooting equipment malfunctions or defects, leading to timely resolutions that minimized downtime.
Housekeeper
La Quinta Inn & Suites In
Indianapolis, IN
02.2011 - 11.2012
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Education
01.1999 - 04.2002
Skills
Staff Development
Quality Assurance
Inventory Control
Supply Ordering
Team Development
Safety Compliance
Opening and closing procedures
Flexible Schedule
Training and mentoring
Workplace Safety
Relationship Building
Mentoring and Coaching
Punctual and Reliable
Inventory controls
Documentation And Reporting
Performance reviewing
Compliance understanding
Handling Customer Complaints
Energetic and Enthusiastic
Delegating Work
Staff Motivation
Customer service focus
Delegation capabilities
Data Analytics
Production Planning
Self Motivation
Teamwork and Collaboration
Goal Setting
Coordinating Daily Operations
Production cycling
Excellent Communication
Work Area Inspection
Time Management
Problem-solving aptitude
Timeline
Shift Manager - Pizza Hut
02.2023 - 05.2023
Caregiver/nurse - Care Star
03.2021 - 01.2023
Cook Shift Leader - Buger King
03.2019 - 11.2020
Line Leader - Belkin
12.2016 - 05.2017
Line Worker - Nic Pak
04.2014 - 12.2015
Housekeeper - La Quinta Inn & Suites In
02.2011 - 11.2012
George Washington Community High School - ,
01.1999 - 04.2002