Lisa Mendoza
Desert Hot Springs,CA
Summary
Accomplished Senior Caregiver and Customer Service Sales Representative with a proven track record in compassionate care and customer service excellence. At Marias Caregiving Services and TLOCUSTOMHOMES LLC, boosted sales revenue and enhanced patient well-being through critical thinking and emotional support. Skilled in personal hygiene assistance and problem-solving, consistently achieving high customer satisfaction and patient care standards. i love what i do
Overview
7
7
years of professional experience
Work History
Senior Caregiver
Marias Caregiving Services
02.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
Customer Service Sales Representative
TLOCUSTOMHOMES LLC
01.2022 - 01.2024
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Elderly Caregiver
IHSS Adult Services Program
02.2018 - 04.2021
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Housekeeper
Private Practice
09.2017 - 01.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Tahquits High School
Hemet, CA07.2018
Skills
- Personal Hygiene Assistance
- Emotional Support
- Compassionate Care
- Medication Administration
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Service
writing
Im an excellent note taker and writer , ive had a few stories and poems of my own published.
anything that has to do with a pen and paper you can rely on me my penmanship is top notch.
Timeline
Senior Caregiver
Marias Caregiving Services
02.2024 - Current
Customer Service Sales Representative
TLOCUSTOMHOMES LLC
01.2022 - 01.2024
Elderly Caregiver
IHSS Adult Services Program
02.2018 - 04.2021
Housekeeper
Private Practice
09.2017 - 01.2018
High School Diploma -
Tahquits High School
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