Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Mendoza-clark

Temecula,CA

Summary

Experienced customer service professional with over 10 years of experience. Strong analytical thinking, effective communication, and teamwork skills. Thrives under pressure, consistently meets deadlines, and eager to contribute to team success. Committed to ongoing professional development with a positive attitude towards growth. Demonstrates adaptability to new environments and a dedication to continuous learning and improvement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Intern

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority tasks.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Server

Penfold's cafe
07.2015 - Current
  • Maintained working knowledge of restaurant's policies and procedures
  • Communicated clearly and positively with coworkers and management
  • Followed procedures for safe food preparation, assembly, and presentation
  • Resolved complaints promptly and professionally
  • Stood for extended periods of time and lifted up to 35 lbs. with ease
  • Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Effectively managed large amounts of incoming calls
  • Served as a team player
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

A.S. - Ultrasound

High Desert Medical College
07.2024

General Ed./Science - undefined

Mt. San Jacinto College
San Jacinto, CA
06.2018

Skills

  • Outstanding Interpersonal and social skills-solving
  • Teamwork and collaboration
  • Professionalism and etiquette
  • Fast learner
  • Adaptability and flexibility
  • Attention to detail
  • Dependable and reliable
  • Compassionate
  • Multitasking and organization
  • Communicating comfortably and clearly with patient to explain the procedure, answer questions pertaining to procedure

Certification


  • AED/BLS/CPR Certified through American Heart Association, Temecula, CA

Timeline

Server

Penfold's cafe
07.2015 - Current

General Ed./Science - undefined

Mt. San Jacinto College

Intern

A.S. - Ultrasound

High Desert Medical College