Lisa Merchant
Sioux City,Iowa
Summary
Experienced office clerk with a strong background in administrative support and customer service. Demonstrated proficiency in planning, problem-solving, and communication. Highly efficient in managing tasks and ensuring smooth operations. Adept at providing exceptional service to clients and maintaining a professional work environment.
Overview
9
9
years of professional experience
Work History
CNA
Tri-State Nursing
2017.09 - 2020.10
- Answer patients call lights, bells or intercoms system to determine patients needs
- Change bed linens or make beds
- Clean and sanitize patients rooms, bathrooms, examination rooms, or other patients areas
- Document and report observations of patients behavior, complaints, or physical symptoms to nurses
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the restroom, standing, walking, eating and exercising
Para Educator
Sioux City Community Schools
2015.10 - 2020.10
- Provide extra assistance to students with special needs and disabilities
- Enforce administration policies and rules governing students
- Instruct and monitor students while assisting one on one learning within their abilities
- Document attendance, medication as well as behavior records
- Assist with homework and testing as well as grading when necessary
- Helping students with life skills all within each student's range of abilities for future goals
Administrative Assistant/ Sales Clerk
Wilson Trailer
2020.12 - 2024.08
- Scan and index documents and client information to system
- Promoted to Retail Department after 2 months
- Monitor and manage inventory
- Invoice, title and bill appropriate clients
- Complete and process all documents for all sold trailers
- Fill in other positions as needed
- Reception duties as well as mail duties using a postage machine
- Field incoming calls to correct recipient
- Organize all personal and fleet vehicles as well as any asset trailers with the county and keep track of all annual renewals
- Check and Balance the online back deposit for the company
Administrative Assistant
Elite Executive Partners
2020.10 - 2020.12
- Placed at Wilson Trailer
Assistant Manager
Ickey Nickel
2016.03 - 2020.08
- Check Identification of customers to verify age requirements for purchase of alcohol
- Balance registers including all cash and card transactions for each register
- Plan, Organize and control all operations of the cocktail bar and all volleyball teams and schedules
- Supervise the work of the bar staff and other bartenders
- Attempt to limit problems and liabilities related to managing a bar
- Order and restock product and supplies
Education
Para Educator Certificate -
WITCC
Sioux City, IACNA License -
Tri- State Nursing
Sioux City, IASkills
- Organized and detail oriented
- Customer service skills
- Data and computer skills
- Time management
- Clerical support
- Documenting and recordkeeping
- Filing and scheduling
- Online banking and deposits
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant/ Sales Clerk
Wilson Trailer
2020.12 - 2024.08
Administrative Assistant
Elite Executive Partners
2020.10 - 2020.12
CNA
Tri-State Nursing
2017.09 - 2020.10
Assistant Manager
Ickey Nickel
2016.03 - 2020.08
Para Educator
Sioux City Community Schools
2015.10 - 2020.10
Para Educator Certificate -
WITCC
CNA License -
Tri- State Nursing
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