Lisa Meyers
Charlotte,MI
Summary
Diligent Quality Manager with 30 years of experience making sure products and services meet internal and external standards. Skilled in QMS implementation, project management, external audits, and statistical analysis. Organized and analytical with excellent written and verbal communication skills.
Overview
26
26
years of professional experience
Work History
Quality Manager
Marshall Excelsior
11.2012 - Current
- Execute the implementation of ISO9001:2015 Quality Management System throughout 4 manufacturing facilities.
- Support compliance to regulatory requirements (UL, ASME, PED, TPED).
- Mentor and encourage employees to strive for excellence while fostering professional growth.
- Establish quality department standards, practices, and procedures.
- Support interactions between customer service and purchasing to resolve external quality issues.
- Use operational data to identify and evaluate quality problems, and facilitate corrective action.
- Track quality issues - external customers, suppliers, and internal plant operations.
- Develop quality planning for new product launches by directly engaging with new product development teams.
- Report daily and monthly KPIs to operations and executive management.
Quality Engineer
The Viking Group
06.1997 - 11.2012
- Developed comprehensive quality plans.
- Developed and executed inspection plans.
- Conducted capability studies.
- Supported quality team members with corrective actions.
- Worked with purchasing to develop new suppliers and address supplier quality issues.
- Worked with operations to problem solve operational quality issues.
- Worked with operations to assure compliance with 3rd party regulatory requirements (ISO9001, UL, PED).
- Published weekly and monthly operational reports to operations and executive management.
Education
Bachelor of Science - Business
Cornerstone University
Grand Rapids, MI05.2011
Associate of Science - Quality Assurance
Lansing Community College
Lansing, MI05.2001
Skills
- Leadership
- QMS Implementation
- Customer Relationship Management
- Critical Thinking - Problem-Solving
- Mastery of Quality Processes
- Microsoft Office - MiniTab/Visio
- Inspection Processes - Operation Monitoring
- Supplier Relationship Management
- Constructive Feedback
- Statistical Analysis
Timeline
Quality Manager
Marshall Excelsior
11.2012 - Current
Quality Engineer
The Viking Group
06.1997 - 11.2012
Bachelor of Science - Business
Cornerstone University
Associate of Science - Quality Assurance
Lansing Community College
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