Lisa Michaels
Independence,MO
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients at bedside. Successful in providing fast and accurate assessments and working calmly under pressure. Collaborating well with medical staff to maintain top-notch healthcare practices.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
Lee's Summit Medical Center
Lee's Summit, MO
08.2020 - 08.2024
- Provided patient care and education to patients with chronic illnesses.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Lead Pharmacy Technician
CVS Pharmacy
Independence, MO
11.2009 - 08.2020
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate of Applied Science - Nursing
Pen Valley
Kansas City, MO05-2020
Skills
- Direct and Indirect Patient Care
- Critical Thinking
- Time management abilities
- Multitasking
- Attention to Detail
- IV Medication Administration
- Medical assessment
- Adaptability
- Teamwork and Collaboration
- Reliability
- Medication knowledge
- Patient/family education
Certification
- ACLS Certification
- BLS Certification
- CPhT Certification
Timeline
Registered Nurse
Lee's Summit Medical Center
08.2020 - 08.2024
Lead Pharmacy Technician
CVS Pharmacy
11.2009 - 08.2020
Associate of Applied Science - Nursing
Pen Valley
- ACLS Certification
- BLS Certification
- CPhT Certification
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