Lisa Michel
Registered Nurse
Canal Winchester,OH
Summary
With a proven track record at Davita Dialysis, I spearheaded initiatives that significantly enhanced facility operations and patient satisfaction. My expertise in facility management and commitment to teamwork led to the development of high-performing teams and continuous improvement in care standards. Leveraging skills in emergency preparedness and interdisciplinary collaboration, I consistently delivered exceptional clinical care, contributing to improved patient outcomes.
Knowledgeable outpatient hemodialysis nurse with solid foundation in dialysis care and patient management. Demonstrated capability in handling complex patient cases and ensuring optimal patient outcomes. Proven ability to effectively communicate with patients and collaborate with healthcare teams. Skilled in assessing patient needs and implementing personalized treatment plans.
Overview
13
13
years of professional experience
Work History
Facility Administrator
Davita Dialysis
11.2011 - Current
- Coordinated cross-departmental efforts for smooth facility operations during high-demand periods.
- Collaborated with stakeholders for successful project completion within budget constraints and deadlines.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Enhanced staff productivity through effective communication and training programs.
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Developed long-term strategies for continuous improvement in facility performance metrics.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Conducted regular facility inspections to identify repair needs or improvements.
- Ensured seamless facility maintenance by coordinating with vendors and service providers.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Ensured ongoing professional development through participation in continuing education courses and maintaining familiarity with advancements in nephrology nursing practice.
- Enhanced continuity of care by facilitating seamless transitions from hospitalization to outpatient dialysis treatment centers.
- Enhanced patient safety by proactively identifying and addressing potential risks during dialysis treatments, such as blood pressure fluctuations or electrolyte imbalances.
- Utilized CWOW automated healthcare database to perform duties, maintain records and prepare reports.
- Increased patient satisfaction scores by consistently delivering exceptional clinical care and addressing patient concerns promptly.
- Managed challenging situations involving difficult family dynamics or end-of-life decisions with diplomacy, tact, and empathy while preserving patient autonomy whenever possible.
- Assisted in reducing hospital readmissions for dialysis patients through thorough patient education and follow-up care.
- Streamlined communication between nursing staff and physicians, ensuring timely updates on patient progress and effective adjustments to treatment plans as needed.
- Supported new nursing staff in developing essential skills for treating dialysis patients through providing mentorship and guidance during their orientation period.
- Boosted morale among nursing staff through proactive identification of potential issues or conflicts, leading to effective resolution strategies that maintained a cohesive team dynamic.
- Collaborated with interdisciplinary team members to develop individualized care plans for dialysis patients, resulting in improved overall health and wellbeing.
- Ensured optimal vascular access function by performing regular assessments, troubleshooting complications promptly, and collaborating with surgeons when necessary.
- Contributed to the overall success of the dialysis center by consistently demonstrating strong clinical skills, effective communication, and dedication to delivering exceptional patient care.
- Upheld regulatory compliance within the facility by staying current on industry standards and adapting practices accordingly.
- Maintained safe and efficient treatment environment by adhering to infection control protocols and equipment maintenance schedules.
- Improved patient outcomes by providing high-quality care and closely monitoring dialysis treatments.
- Advocated for and strived to protect health, safety, and rights of patient.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Science - Nursing
The Ohio State University
Columbus, OH 05.2001 -
Skills
Work order management
Emergency preparedness
Building maintenance
Facility management
Waste management
Repairs and maintenance
Grounds maintenance
Building operations
Record keeping
Care plan implementation
Teamwork and cooperation
Vascular Access management
Fluid management
Continuous quality improvement
Professionalism and ethics
Emergency response
Interdisciplinary collaboration
Motivational interviewing
Anemia management
Hemodialysis expertise
Infection control practices
Patient education techniques
Lab result interpretation
Medication and IV administration
Teamwork
Basic life support
Patient education
Patient counseling
Teamwork and collaboration
Time management
Problem-solving
Timeline
Facility Administrator
Davita Dialysis
11.2011 - Current
Bachelor of Science - Nursing
The Ohio State University
05.2001 -