Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Midkiff

Albany,OR

Summary

Accomplished Community Manager at EliteCare At Oatfield Estates, adept in daily operations management and fostering resident relations. Spearheaded staff training and performance enhancements, ensuring compliance and optimizing care. Demonstrated excellence in administrative abilities and financial oversight, achieving significant improvements in resident well-being and operational efficiency. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.

Overview

7
7
years of professional experience

Work History

Community Manager

EliteCare At Oatfield Estates
08.2017 - Current
  • Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
  • Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents, staff and families.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
  • Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
  • Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
  • Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
  • Liaised with interdisciplinary teams such as nursing, therapy, nutritionists, social workers during case conferences discussing any adjustments needed for appropriate patient-centered care delivery.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Created, monitored and assisted residents through individual service plans.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Hired and trained new staff members on facility policies, patient care and medicine distribution.

Education

GED -

Mt. Hood Community College
Gresham, OR

Skills

  • Daily Operations Management
  • Resident relations
  • Employee Performance Management
  • Staff Training
  • Financial budgeting and reporting
  • Operations Management
  • Administrative abilities
  • Daily operations oversight
  • Schedule Planning
  • Calendar Management
  • Staff Management
  • Administrative Support

Timeline

Community Manager

EliteCare At Oatfield Estates
08.2017 - Current

GED -

Mt. Hood Community College

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Lisa Midkiff