Lisa Minch
Grapevine
Summary
Accomplished Registered Nurse and dedicated case manager with a proven track record, adept in medical records management and delivering compassionate patient care. Excelled in enhancing patient satisfaction and safety, demonstrated through effective clinical judgment and comprehensive evaluations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Registered Nurse, OR Circulator
Methodist Southlake Medical Center
02.2019 - Current
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Demonstrated adaptability by quickly adjusting to new technologies or procedures in the rapidly evolving healthcare industry.
- Handled emergencies effectively by remaining calm under pressure and following established protocols for crisis situations in the operating room.
- Collaborated with multidisciplinary teams to provide comprehensive patient care before, during, and after surgery.
- Increased patient satisfaction with empathetic support and clear communication before, during, and after surgery.
- Enhanced patient safety by conducting thorough pre-operative assessments and verifying surgical consents.
- Improved surgical team coordination by effectively communicating patient needs and surgery details.
- Ensured compliance with healthcare regulations by accurately recording and maintaining patient records.
- Streamlined surgical equipment setup, enhancing efficiency of surgical procedures.
- Ensured patient safety and compliance with health regulations by meticulously preparing operating rooms for surgery.
- Maintained a sterile environment for surgeries by adhering to strict protocols and guidelines.
- Streamlined workflow in the operating room through effective communication with surgeons, anesthesiologists, and other staff members.
- Facilitated timely turnover of operating rooms, allowing for increased number of daily surgeries.
- Managed inventory levels of medical supplies in the operating room, ensuring timely replenishment when needed.
- Participated in ongoing professional development opportunities to stay updated on new techniques and advances in perioperative nursing.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Registered Nurse, OR Circulator
Texas Health Resources Harris Methodist HEB
02.2017 - 02.2019
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Demonstrated adaptability by quickly adjusting to new technologies or procedures in the rapidly evolving healthcare industry.
- Handled emergencies effectively by remaining calm under pressure and following established protocols for crisis situations in the operating room.
- Collaborated with multidisciplinary teams to provide comprehensive patient care before, during, and after surgery.
- Increased patient satisfaction with empathetic support and clear communication before, during, and after surgery.
- Enhanced patient safety by conducting thorough pre-operative assessments and verifying surgical consents.
- Improved surgical team coordination by effectively communicating patient needs and surgery details.
- Ensured compliance with healthcare regulations by accurately recording and maintaining patient records. Designated Epic Super User for department.
- Streamlined surgical equipment setup, enhancing efficiency of surgical procedures.
- Ensured patient safety and compliance with health regulations by meticulously preparing operating rooms for surgery.
- Maintained a sterile environment for surgeries by adhering to strict protocols and guidelines.
- Streamlined workflow in the operating room through effective communication with surgeons, anesthesiologists, and other staff members.
- Facilitated timely turnover of operating rooms, allowing for increased number of daily surgeries.
- Managed inventory levels of medical supplies in the operating room, ensuring timely replenishment when needed.
- Participated in ongoing professional development opportunities to stay updated on new techniques and advances in perioperative nursing.
- Assisted in the training and mentorship of new nursing staff members.
Match Support Coordinator
Big Brothers Big Sisters Lone Star
03.2007 - 11.2012
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
- Provided ongoing training to staff members on best practices in care coordination, promoting professional development and fostering a knowledgeable workforce.
Match Consultant Lead
Big Brothers Big Sisters Lone Star
02.2004 - 09.2007
- Supervised and supported a caseload of clients.
- Evaluated client needs and expectations, establishing clear goals.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction.
- Provided procedural training and support to Match Consultants.
Enrollment and Matching Specialist
Big Brothers Big Sisters Lone Star
10.2002 - 02.2004
- Followed all company policies and procedures to deliver quality work.
- Processed program applicants, interviewed and evaluated for program acceptance.
- Assist with agency fundraising.
High School Program Case Manager
Big Brothers Big Sisters Lone Star
01.2001 - 10.2002
- Partnered with local school district to expand access to program services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced communication between clients and volunteers through consistent follow-ups and progress updates.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Case Manager
Big Brothers Big Sisters Lone Star
09.1997 - 01.2001
- Processed program applicants, interviewed and evaluated potential participants for program acceptance.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Education
Bachelor of Science - Nursing
Texas Tech University
Lubbock, TX12-2018
Associate of Applied Science - Nursing
Tarrant County College
Fort Worth, TX12-2017
Bachelor of Arts - Sociology
Texas A&M University
College Station, TX08-1995
Skills
- Medical records management
- Patient Care Delivery
- Effective Clinical Judgment
- Compassionate Care Approach
- Data Charting Skills
- Comprehensive Patient Evaluations
Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Registered Nurse, OR Circulator
Methodist Southlake Medical Center
02.2019 - Current
Registered Nurse, OR Circulator
Texas Health Resources Harris Methodist HEB
02.2017 - 02.2019
Match Support Coordinator
Big Brothers Big Sisters Lone Star
03.2007 - 11.2012
Match Consultant Lead
Big Brothers Big Sisters Lone Star
02.2004 - 09.2007
Enrollment and Matching Specialist
Big Brothers Big Sisters Lone Star
10.2002 - 02.2004
High School Program Case Manager
Big Brothers Big Sisters Lone Star
01.2001 - 10.2002
Case Manager
Big Brothers Big Sisters Lone Star
09.1997 - 01.2001
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Bachelor of Science - Nursing
Texas Tech University
Associate of Applied Science - Nursing
Tarrant County College
Bachelor of Arts - Sociology
Texas A&M University
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