Summary
Overview
Work History
Education
Skills
White Belt
Software
Timeline
Generic

Lisa Mingle

TX

Summary

Knowledgeable and goal oriented Sales Service Specialist skilled in resolving issues efficiently. Proven ability to meet and exceed targets while maintaining high sales personnel satisfaction. Demonstrated expertise in problem-solving to drive successful outcomes. Flexes with changing demands and unique sales personnel needs to deliver customized solutions and maximize company profit.

Overview

20
20
years of professional experience

Work History

Sales Service Specialist

RS Group (formerly Allied Electronics)
05.2012 - Current
  • Boosted sales personnel approval rates through timely resolution of challenging problems.
  • Worked closely with various teams to create unique solutions meeting sales personnel needs.
  • Led discussions on project progress and coordinated expectations with internal teams.
  • Increased operational efficiency by streamlining internal procedures.
  • Increased overall productivity through the development of junior members' skills and competencies.
  • Addressed and fixed problems with sales orders in SAP, facilitating improvements within the organization.
  • Conducted engaging conversations with the sales force and customer service to identify unique needs and or issues.
  • Analyzed feedback to provide tailored recommendations.
  • Built lasting relationships with sales personnel, by collaborating and addressing complex issues.

Material Management & Project Specialist

Madix, Inc
09.2004 - 05.2012
  • Spearheaded inventory reduction initiatives, identifying slow-moving and obsolete items for disposal or repurposing.
  • Maintained accurate documentation for all inbound and outbound shipments, ensuring smooth logistics operations.
  • Streamlined warehouse operations for increased productivity by optimizing storage layouts and material handling processes.
  • Improved supply chain efficiency, coordinating with suppliers and transportation providers to ensure timely deliveries.
  • Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
  • Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
  • Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
  • Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Education

Business

Trinity Valley Community College
Terrell, TX

Skills

  • Multitasking

  • Reliability

  • Organizational skills

  • Team collaboration

  • Verbal and written communication

  • Task prioritization

  • Analytical thinking

  • Time management abilities

  • Customer service

  • Critical thinking

  • Data entry

  • Problem resolution

  • Conflict resolution

  • SAP

White Belt

Lean Six Sigma White Belt Certification - provided basic knowledge about process improvement concepts, process mapping, data collection methods, and basic problem solving techniques.

Software

SAP ERP (Enterprise Resource Planner) software solution; Systems Applications and Products in Data Processing

Timeline

Sales Service Specialist

RS Group (formerly Allied Electronics)
05.2012 - Current

Material Management & Project Specialist

Madix, Inc
09.2004 - 05.2012

Business

Trinity Valley Community College

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Lisa Mingle