Lisa Mitchell

August 2023 - Present

• Assisted project managers on initial inspections to write a proper scope of work for water mitigation and reconstruction.
• Assisted project managers in developing budgets based on accurate estimates.
• Gathered data on materials, labor and equipment costs to determine total costs of projects.
• Monitored project progress to identify and address changes in project scope or budget.

August 2022- July 2023

• Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
• Used Xactimate and Mobile Claims to create estimates as accurately as possible, as well as making it easily understandable.
• Reviewed and approved invoices and payments, verifying accuracy of expenses.
• Contributed to overall company success by consistently meeting or exceeding performance targets set forth by management.
• Conducted thorough site visits to assess project scope and gather necessary information for accurate estimates.

April 2021-August 2022

• Maintained all programs to ensure inquiries were being completed in a timely manner.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow for each department; Mold, Water Mitigation, and Contents Cleaning.
• Updated reports, managed accounts, and generated reports for company database and insurance carriers.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Evaluated employee records and productivity and submitted evaluation reports.
• Delivered performance reviews, recommending additional training or advancements.

January 2021- April 2021

• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and content supervising.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
• Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.