Lisa Montgomery
Calera,AL
Work Preference
Summary
Experienced transportation professional with a strong background in school bus operations, customer service, and daily route management. Skilled in pre-trip inspections, defensive driving, time management, and incident reporting, with a consistent focus on passenger safety, schedule adherence, and reliable communication.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bus Driver
Shelby County Board of Education
Columbiana , AL
05.2023 - Current
- Operated school bus routes, ensuring safe and timely student transportation for Shelby County Board of Education.
- Checked bus equipment before trips, promptly reporting safety concerns to maintain operational safety standards.
- Followed traffic laws, route schedules, and district transportation procedures.
- Performed pre-trip inspection and mechanical checks before scheduled runs.
- Completed daily logs, mileage records, and incident reports to support accurate record-keeping and compliance.
- Cleaned bus interiors and prepared the vehicle for next school day.
Independent Contractor
Self Employed Services
Calera, Alabama
05.2014 - 04.2023
- Coordinated freelance schedules and service requests to ensure timely delivery for diverse clients.
- Delivered a high level of customer service and support by answering questions and returning phone calls quickly.
- Resolved customer inquiries promptly via phone or email communication channels.
- Maintained accurate records and invoices to support independent contract management.
- Implemented strategies to take advantage of new opportunities.
- Assessed customer needs to improve service quality and satisfaction. of customers promptly and efficiently.
Education
GED -
Alabaster Career Center
Alabaster, AL06-2007
Some College (No Degree) - Administrative Assistant
University of Alabama At Birmingham
Birmingham, ALSkills
- Pre trip inspection
- Defensive driving
- Passenger transport
- Route navigation
- Vehicle safety checks
- Schedule adherence
- Safety compliance
- Microsoft Excel
- Attention to detail
- Problem solving
- Time management
- Customer service
- Phone communication
- Verbal communication
- Written communication
- Basic bookkeeping
- Travel coordination
- Research
- Professional judgment
Certification
- Customer Service Reward
- CDL Liences
Timeline
Bus Driver
Shelby County Board of Education
05.2023 - Current
Independent Contractor
Self Employed Services
05.2014 - 04.2023
GED -
Alabaster Career Center
Some College (No Degree) - Administrative Assistant
University of Alabama At Birmingham