Lisa Montoya
Grand Junction,CO
Summary
Dedicated to maintaining a level of excellence and strive to provide exceptional customer service. Knowledgeable in maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
27
27
years of professional experience
Work History
Custodian I
State Of Colorado Department Of Human Services
06.2016 - 08.2023
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Completed routine floor stripping, sealing, burnishing and polishing floors.
- Maintained floor cleaning and waxing equipment.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Sanitized and disinfected client rooms, offices, and classrooms, while paying special attention to precaution requirements and using proper PPE for contaminated areas such as CDIF, MERSA, Covid 19, Influenza and RSV.
- High dusting and low dusting.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Sanitize all high touch areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Two-step cleaning methods when sanitizing.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded immediately to calls from personnel to clean up spills, wet floors, and contaminated areas to be sanitized.
- Handled biohazard pickup and transport to freezer.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Drove a box trucks to transport equipment to various areas where it is needed and to turn in equipment for repair.
- Trained new employees how to do custodial work per SOP.
- Carried out day to day work requirements quickly and efficiently while maintaining excellent customer service.
- Maintained necessary state required training.
Laundry Operator
State Of Colorado Department Of Human Services
03.2004 - 06.2016
- Used special fabric treatments, borax, and other cleaners to remove stains.
- Operated industrial grade Braun double pocket washers with large weight capacity using proper settings for textile needs ( 4000 lbs. plus daily).
- Operated industrial grade Braun dryers to textile specifications.
- Cleaned dryer filters and troubleshooted issues as issues arrived.
- Operated Milnor commercial grade washers according to textile specifications.
- Operated Industrial grade Braun Flat Iron with stacker.
- Maintained Flat Iron belts, ribbons, applied waxed to barrels as needed and troubleshooted any issues as issues arrived.
- Maintained inventory of chemicals and ordered new chemicals as needed.
- Retrieved dirty laundry from various areas on grounds.
- Folded and distributed laundry by orders for staff needs and returning retrieved personal clothing, towels, blankets, and etc. to group homes for clients.
- Wore proper PPE while handling and sorting bio-hazard textiles.
- Sewed clothing for clients and various other things based on needs of particular clients and staff.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Trained new incoming staff correct standard operating procedures.
- Provided excellent customer service.
Lead Laundry Operator
Omni Laundry Services
07.2002 - 03.2004
- Helped establish new OMNI laundry service to perfect its proficiency and productivity levels.
- Collected soiled linens and sorted soiled linens while using proper PPE precautions for handling bio-hazard.
- Folded, counted, and stored textiles.
- Put orders together for various companies to maintain proper levels of inventory.
- Maintained administrative paperwork.
- Maintained excellent customer service while working quickly and swiftly.
- Taught new personnel proper laundry standard operating procedures.
Lead Laundry Operator
St. Mary's Hospital
06.1996 - 07.2002
- Operated industrial grade washers, double pocket, 300lbs capacity per load machines, per specifications of textiles.
- Operated commercial grade washing machines based on textile needs.
- Operated Industrial grade dryers based on textile specifications.
- Operated flat iron/ sheet stacker based upon textile needs.
- Maintained flat iron ribbons and belts. Waxed ironer metal plate as needed and troubleshooted any issues.
- Used rail system to distribute washed textiles to their designated locations.
- Hung and ran scrubs through clothing steamer.
- Operated multiple small piece folders for smaller textiles.
- Operated blanket folders.
- Sorted dirty textiles following proper bio-hazard protocols.
- Folded, counted and stored textiles prepped to be distributed.
- Maintained particular hospital inventory needs, estimating 2 million pounds of laundry per year.
- Put orders together to be distributed throughout the hospital and delivered them.
- Ordered textiles when new ones were necessary.
- Carried out day-to-day duties accurately and efficiently.
- Maintained customer satisfaction and excellence.
Education
Associate of Arts - Administrative Technology
IntelliTec College - Grand Junction
Grand Junction, CO02.2002
Skills
- Excellent customer service
- Attention to detail
- Experience with multiple varieties of equipment
- Proficient in use of chemicals
- Familiar with FIFO methods of maintaining chemicals
- Familiar with maintaining chemical inventory
- Health and Safety Compliance
- Able to learn new skills
- Able to teach skills
- Organizational Skills
- Task Prioritization
Timeline
Custodian I
State Of Colorado Department Of Human Services
06.2016 - 08.2023
Laundry Operator
State Of Colorado Department Of Human Services
03.2004 - 06.2016
Lead Laundry Operator
Omni Laundry Services
07.2002 - 03.2004
Lead Laundry Operator
St. Mary's Hospital
06.1996 - 07.2002
Associate of Arts - Administrative Technology
IntelliTec College - Grand Junction
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