Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Moore

Unit Secretary
Smyrna,GA

Summary

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 20 years of related experience. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Clerical and Administrative environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Adminstration position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Unit Secretary, Labor and Delivery

Wellstar Cobb Hospital
09.2002 - Current
  • Managed incoming calls and directed to appropriate department.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Monitored inventory levels and advised management of need for replenishment.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Assisted with medical coding and billing tasks.
  • Registered and verified patient records before triage with most up-to-date information.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

High School Diploma -

Crest Senior High School
Shelby, NC

Skills

  • CPR Certified
  • Supply Ordering
  • Inventory Management
  • HIPAA Compliance
  • Scheduling Tests and Procedures
  • Adaptable and Flexible
  • Clerical Support
  • Outpatient Procedures
  • BLS Certified
  • Flexible Schedule
  • Appointment Scheduling
  • Epic Systems
  • Order Purchasing
  • Customer Service
  • Appointment Setting

Timeline

Unit Secretary, Labor and Delivery

Wellstar Cobb Hospital
09.2002 - Current

High School Diploma -

Crest Senior High School
Lisa MooreUnit Secretary