Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Moore

Fredericksburg

Summary

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

24
24
years of professional experience

Work History

Food Delivery Driver

Door Dash
03.2024 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Restraint Kitchen Prep Cook/ Expeditor/ Cook

The Dam Grill
02.2023 - 03.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Ensured timely completion of prep tasks, enabling smooth service during peak hours.
  • Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
  • Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
  • Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
  • Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Demonstrated adaptability in learning new cooking methods and techniques, staying current with industry trends for continuous improvement.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Received shipments and placed items in proper shelves/ coolers to restock supplies.
  • Trained and assisted new kitchen staff members as needed.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food and safety, minimizing risks to customers.
  • Restock inventory in kitchen
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve quickly.
  • Took food orders from cashiers and cooked items quickly to complete ordered items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.


Home Bakery Owner/ Event Worker

Self-Employed
01.2020 - 09.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Maintained and distributed information for functions and events.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Sold admission, processed payments and issues tickets.
  • Provided customer service by selling and promoting games, raffles Etc. during events.
  • Helped with Setup, decorating and cleaning up after events.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed day-to-day business operations.

Resale Shop Owner

Self-Employed
01.2017 - 11.2019
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.


Janitorial Worker

Marble Falls Church Of Christ
01.2009 - 12.2017
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Sanitized break area kitchen counters, tables and sinks.
  • Cleaned and sanitized drinking fountains.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Kept building spaces premises clean inside and outside.
  • Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
  • Hand-cleaned telephones, door knobs and remote controls.
  • Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
  • Polished stainless steel fixtures and furniture details.
  • Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
  • Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
  • Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
  • Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Medical Records Clerk/Front Desk Clerk Scheduler

Hoerster Clinic
05.2004 - 01.2005
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Responded to patient inquiries to provide information and details of medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • Maintained patient records in compliance with security regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
  • Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
  • Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
  • Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
  • Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
  • Responded to external requests for patient information, adhering to strict privacy regulations.
  • Streamlined patient record retrieval process, significantly reducing wait times for medical staff.
  • Enhanced privacy protection with thorough monitoring of record access logs.
  • Improved patient satisfaction by quickly addressing requests for medical information.
  • Organized storage of physical records, optimizing space utilization and accessibility.
  • Collaborated with healthcare providers to update patient information, improving quality of care.
  • Updated patient records with new information to keep data current and accurate.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Duties also included answered phones, made appointments, checking patients in, making copies of ID and insurance cards.

Secretary

Vordenbaum Engineering
06.2001 - 07.2002
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Updated job sheet for accurate billing.

Assistant Bookkeeper/General Secretary

Farmer's Grain Feed Store
06.2000 - 06.2001
  • Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
  • Filed invoices with processed checks to maintain orderly accounting filing system.
  • Assisted bookkeepers in providing support documentation required for audits.
  • Created and maintained detailed, organized and timely records of transactions to support legal compliance.
  • Prepared written materials and electronic financial data to document activities, provide references and convey information.
  • Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
  • Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
  • Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
  • Improved financial accuracy by maintaining organized records of all transactions and reconciliations.
  • Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
  • Matched purchase orders with invoices and recorded necessary information.
  • Assisted bookkeeper in managing fixed asset inventory, including updating asset records, calculating depreciation, and preparing related reports.
  • Ensured timely payments to vendors by tracking invoices and promptly processing checks.
  • Built bookkeeping systems and strategies to achieve financial savings and goals.
  • Maintained financial records to verify completeness and availability of records and compliance with policy and established regulatory guidelines.
  • Other duties included answering phones, transferring calls, taking detailed messages, adding up monthly sales by receipt copies making sure they matched with monthly printed reports, adding up the pounds of each feed sold making sure they matched reports and sale receipts.

Education

High School Diploma -

Fredericksburgh High School
Fredericksburg, TX
06.2021

Skills

  • Problem-Solving
  • Customer Service
  • Quick Learner
  • Hardworking and Responsible
  • Time Management
  • Excellent Communication
  • Safe Driving
  • Dedicated Team Player
  • Relationship Building
  • Safe Food Handling
  • Food handling
  • Customer Communication
  • Decision-Making
  • Cooking
  • Multitasking Abilities
  • Organizational Skills
  • Task Prioritization
  • Written Communication
  • Multitasking
  • Business Management
  • Product displays
  • Leadership skills
  • Problem-solving abilities
  • Multitasking ability
  • Cash Handling
  • Self Motivation
  • Catering Events
  • Attention to Detail
  • TABC Certified #9847278

Timeline

Food Delivery Driver

Door Dash
03.2024 - Current

Restraint Kitchen Prep Cook/ Expeditor/ Cook

The Dam Grill
02.2023 - 03.2024

Home Bakery Owner/ Event Worker

Self-Employed
01.2020 - 09.2023

Resale Shop Owner

Self-Employed
01.2017 - 11.2019

Janitorial Worker

Marble Falls Church Of Christ
01.2009 - 12.2017

Medical Records Clerk/Front Desk Clerk Scheduler

Hoerster Clinic
05.2004 - 01.2005

Secretary

Vordenbaum Engineering
06.2001 - 07.2002

Assistant Bookkeeper/General Secretary

Farmer's Grain Feed Store
06.2000 - 06.2001

High School Diploma -

Fredericksburgh High School

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Lisa Moore