Dynamic healthcare professional with extensive experience in patient coordination and authorization processes, notably at Orthopedic Associates of Dayton. Excelled in streamlining pre-certification for various treatments, enhancing operational efficiency. Skilled in medical terminology and insurance verification, demonstrating exceptional organizational abilities and a commitment to high-quality patient care.
Executed pre-certification processes for diagnostic testing, Durable Medical Equipment, injections, and surgeries for multiple Providers
Coordinated appointment schedules to ensure efficiency.
Processed patient check-ins and check-outs for multiple providers.
Coordinated follow-up appointments and testing.
Directed team ensuring efficient workflow and high-quality performance at the front desk.
Managed patient check-in and check-out processes.
Handled incoming phone calls.
Coordinated and managed appointment schedules.