Summary
Overview
Work History
Education
Skills
Timeline

Lisa Morris

Wagoner

Summary

Several Customer Service Awards.

Worked 17yrs with homeless.

Overview

21
21
years of professional experience

Work History

Kitchen Staff Member

Wagoner Health and Rehab
09.2021 - 03.2022

Front Desk Receptionist

Dogwood Assistant Living
06.2020 - 10.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Registered Pharmacy Technician

Counseling and Recovery
06.2001 - 08.2019
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
  • Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
  • Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
  • Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
  • Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
  • Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
  • Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
  • Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
  • Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
  • Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
  • Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
  • Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.

Education

Bachelor Of Pharmacy -

University of Oklahoma, Norman, OK
05.1995

Skills

    I've been awarded several Customer Service Awards I'm very detailed oriented

Timeline

Kitchen Staff Member - Wagoner Health and Rehab
09.2021 - 03.2022
Front Desk Receptionist - Dogwood Assistant Living
06.2020 - 10.2020
Registered Pharmacy Technician - Counseling and Recovery
06.2001 - 08.2019
University of Oklahoma - Bachelor Of Pharmacy,

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